Luan Nguyen
Overview
6
6
years of professional experience
Work History
Maintenance Supervisor
United States Post Office
01.2021 - 01.2022
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Maintenance Clerk
United States Post Office
01.2020 - 01.2021
- Maintained physical and computer-based filing systems.
- Located and retrieved requested documents in accordance with established policies.
- Monitored and updated filing systems to meet organization standards.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Maintained log books and spreadsheets documenting file data and storage receipts.
- Examined, categorized, and sorted incoming documents.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Reviewed files, records and other documents to obtain information to respond to requests.
Sales Representative
Sprint
01.2017 - 01.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Cashier
Taco Bell
01.2016 - 01.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Reynolds High School
Troutdale, OR06.2018
Skills
- Preventive Maintenance
- Goal Management
- Critical Thinking
- Report Generation
- Organizational Skills
- Time Management
- File and Records Monitoring
- Problem-Solving Strengths
- Microsoft Office
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Maintenance Supervisor
United States Post Office
01.2021 - 01.2022
Maintenance Clerk
United States Post Office
01.2020 - 01.2021
Sales Representative
Sprint
01.2017 - 01.2020
Cashier
Taco Bell
01.2016 - 01.2017
High School Diploma -
Reynolds High School
Similar Profiles
Rita OwenbyRita Owenby
Rural Mail Carrierr Associate at United States Post Office OfficeRural Mail Carrierr Associate at United States Post Office Office
Kay-la KnightKay-la Knight
City Letter Carrier at United States Post OfficeCity Letter Carrier at United States Post Office
Diane BrownleeDiane Brownlee
LSSA at United States Post OfficeLSSA at United States Post Office
Matthew SullivanMatthew Sullivan
On-Call Supervisor at United States Post OfficeOn-Call Supervisor at United States Post Office
Christopher IngramChristopher Ingram
Maintenance Supervisor at Vectrus (V2X)Maintenance Supervisor at Vectrus (V2X)