Luana Mendonca
Oviedo,FL
Summary
Customer-focused professional with backgrounds in hospitality, research, and healthcare. Excellent at providing exceptional service, managing administrative tasks, and maintaining a welcoming workplace. Skilled at multitasking, problem solving, and communication. Proven adaptability to various occupations and situations, as well as a strong commitment to cooperation and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Financial Consultant
Five Rings Financial
12.2023 - Current
- Built strong relationships with clients through consistent communication and exceptional customer service.
- Provided ongoing support for clients experiencing financial challenges, offering guidance on debt management and budgeting techniques.
- Educated clients on various investment options, empowering them to make informed decisions about their finances.
- Developed comprehensive financial plans for clients to achieve their short-term and long-term goals.
- Manage between 6 to 8 meetings per week with new clients.
Server/Cashier
Magic Ice Cream
01.2022 - 12.2023
- Managed inventory levels by restocking
- Maintained cleanliness and organization
- Handled cash transactions accurately and efficiently
- Operated an ice cream truck, driving to various locations to sell ice cream and frozen treats to customers
Server
King's Point Ice Cream and Burger
07.2020 - 12.2021
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Molecular and Cellular Biology - Biomedical Science
University of Central Florida
Orlando, FL08.2025
Skills
- Customer Service
- Problem Solving
- Attention to Detail
- Keyboarding skills
- Organizational Skills
- Multitasking Abilities
- Trend Analysis
- Verbal and written communication
Volunteer Experience
General Surgery: Urology 05/01/24, Present,
Orlando Regional Medical Center, Orlando, FL
- Help the unit secretary to answers phone calls
- Help patients with their needs
- Restock supplies in the rooms
Pathology Laboratory 10/01/23 - 03/01/24
Orlando Regional Medical Center, Orlando, FL
- Organize slides
- Restock supplies
- Help in the process of making a slide
Timeline
Financial Consultant
Five Rings Financial
12.2023 - Current
Server/Cashier
Magic Ice Cream
01.2022 - 12.2023
Server
King's Point Ice Cream and Burger
07.2020 - 12.2021
Molecular and Cellular Biology - Biomedical Science
University of Central Florida
Similar Profiles
Kellyane WaitheKellyane Waithe
Life Insurance Producer at Five Rings FinancialLife Insurance Producer at Five Rings Financial
Lidya Da SilvaLidya Da Silva
Insurance Agent at Five Rings FinancialInsurance Agent at Five Rings Financial
Daniel CoelhoDaniel Coelho
Financial Consultant at 5 Rings FinancialFinancial Consultant at 5 Rings Financial