Lubaba Mahboob
East Elmhurst,NY
Summary
Highly-motivated employee with a desire to take on new challenges and provide every customer with a positive experience. Skilled in working under pressure, adapting to new situations, and being a team player. Personable and energetic with talent for connecting with people and representing brands in positive light. Understanding of brand messaging and marketing principles combined with skills in effective communication and customer service. Capable of increasing brand visibility and fostering customer loyalty through engaging interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Brand Representative
Hollister.Co
07.2024 - Current
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Collaborated with team members to develop innovative marketing strategies for promoting the brand.
- Greeted customers warmly and pleasantly answered inquiries.
Cashier
Jetro Restaurant Depot
10.2023 - 07.2024
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
Peer Leader
Flushing High School
09.2021 - 06.2023
- Promoted positive peer relationships by organizing team-building activities.
- Actively listened to feedback from fellow peers regarding any changes or improvements needed within the school system.
- Provided emotional support to those dealing with personal issues such as bullying, depression, or stress.
- Met with instructor outside of class to develop class schedules and lesson plans.
Internship Student
Animation project
02.2021 - 04.2021
- Worked well in team environment as well as independently.
- Reviewed meeting results with participants and identified next steps.
- Organized client meetings to provide project updates.
- Maintained records of all activities related to various projects.
Education
Bachelor of Arts - Sociology
Hunter College of The City University of New York
New York, NY05.2027
High School Diploma -
Flushing High School
Flushing, NY06.2023
Skills
- Customer Assistance
- Community service
- Analytics
- Team building
- Leadership
- Graphic designing
- Cashier skills
- Peer mentoring
- Brand building
- Relationship builder
- Mind for marketing
- Multitasking Abilities
Certification
- Certificate of achievement for participation in nutrition & health workshop series ( cornell university cooperative extension - new york city), 06/07/2017
- Certificate of achievement for participation in nutrition & health workshop series ( cornell university cooperative extension - new york city), 04/16/2019
- Rising leader ( flushing high school, peer group connection), 2021-2022
- Certification of excellence, Carmelo Figueroa scholarship fund for achieving the highest honor and to recognize their commitment and dedication to flushing high school (flushing high school), 05/31/2023
- Certificate of participation in the Percy Ellis Sutton SEEK summer bridge program (hunter college, CUNY), 08/03/2023
Languages
Bengali
Native or Bilingual
English
Native or Bilingual
Timeline
Brand Representative
Hollister.Co
07.2024 - Current
Cashier
Jetro Restaurant Depot
10.2023 - 07.2024
Peer Leader
Flushing High School
09.2021 - 06.2023
Internship Student
Animation project
02.2021 - 04.2021
High School Diploma -
Flushing High School
- Certificate of achievement for participation in nutrition & health workshop series ( cornell university cooperative extension - new york city), 06/07/2017
- Certificate of achievement for participation in nutrition & health workshop series ( cornell university cooperative extension - new york city), 04/16/2019
- Rising leader ( flushing high school, peer group connection), 2021-2022
- Certification of excellence, Carmelo Figueroa scholarship fund for achieving the highest honor and to recognize their commitment and dedication to flushing high school (flushing high school), 05/31/2023
- Certificate of participation in the Percy Ellis Sutton SEEK summer bridge program (hunter college, CUNY), 08/03/2023
Bachelor of Arts - Sociology
Hunter College of The City University of New York
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