Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Volunteer
Lubertha Donley

Lubertha Donley

Germantown,TN

Summary

Accomplished Operations Manager with a proven track record at Samsung, adept in budget management and team leadership. Spearheaded cross-functional teams to surpass project goals, enhancing productivity by implementing strategic processes. Renowned for exceptional communication skills and a commitment to elevating customer satisfaction through timely and cost-effective project delivery.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2022
2022
years of professional experience
1
1
Certification

Work History

Compliancoperations Managere Manager

Sam's Club
  • Led team to achieve project goals, meeting deadlines and quality standards consistently.
  • Managed cross-functional teams for seamless collaboration and project execution.
  • Enhanced team productivity by implementing efficient workflow processes.
  • Coordinated resources to ensure timely project delivery and client satisfaction.
  • Optimized resources to minimize costs.

Overnight Manager

Sams Club Pharmacy

Co Manager

Sams Club Pharmacy

Fresh Manager

Sam's Club

Front End Manager

Sam's Club

Marketing Manager

Sam's Club

Document Sorter

FedEx

Uppers Captains

FedEx

Manager

Catherine's Plus Sizes

Sales Associate

16 Plus

Sales Associate

Goldsmith Jewelry Shoppe

Operations Manager

Samsung
10.2004 - 06.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Regularly conducted performance reviews, identifying areas for improvement.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Encouraged employee loyalty via career advancement opportunities.
  • Recognized and addressed unauthorized practices.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Led process enhancements, boosting productivity.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Education

None - Business Management

State Technical Institute
Memphis, TN

High School Diploma - Business

Carver High
Memphis, TX
04.1985

Skills

  • Budget management
  • Team Leadership
  • Project oversight
  • Conflict resolution
  • Performance evaluation
  • Strategic planning
  • Decision making
  • Goal setting
  • Time management
  • Risk management
  • Communication skills
  • Problem solving
  • Cross-functional collaboration
  • Process improvement
  • Employee development
  • Meeting facilitation
  • Cost control
  • Policy implementation
  • Crisis management
  • Mentoring skills
  • Workforce planning
  • Productivity enhancement
  • Succession planning
  • Organizational skills

Accomplishments

I was once honored by the mayor for my hard work and dedication to the city through Sam's club.



I was honored twice by the police chief for outstanding work with many charities through Sam's club.



We were on the verge of closing one our clubs. I was then promoted to operations manager. Within two years the new management team turned around. We were voted club of the year and for the market at Sam's club.



At Sam's club on two different occasions I managed in most of Sam's club. Both times a petition was done to keep me in the buildings I worked.

Certification

Serve safe

Timeline

Operations Manager

Samsung
10.2004 - 06.2021

Compliancoperations Managere Manager

Sam's Club

Overnight Manager

Sams Club Pharmacy

Co Manager

Sams Club Pharmacy

Fresh Manager

Sam's Club

Front End Manager

Sam's Club

Marketing Manager

Sam's Club

Document Sorter

FedEx

Uppers Captains

FedEx

Manager

Catherine's Plus Sizes

Sales Associate

16 Plus

Sales Associate

Goldsmith Jewelry Shoppe

None - Business Management

State Technical Institute

High School Diploma - Business

Carver High
Lubertha Donley