Luc Decembre

• P.F. Chang's Server, Busser, Pantry Expo Miami Beach Florida January2018-June2020

Encouraged and supported team-centered environments to boost overall efficiency and customer satisfaction. Maximized customer satisfaction by greeting all customers with courtesy and resolving any service issues promptly. Collaborated with restaurant staff on meeting the needs and satisfying the requests of customers. Resolved all customer issues each day to maximize customer satisfaction. Consistently went above and beyond expectations to strengthen the team. Executed assignments with speed and accuracy while complying with policies and procedures. Ensured cleanliness of assigned areas and maximized customer satisfaction while assisting team members with daily tasks. Adhered to updated standards to ensure smooth adoption of new customer service program. Cleared tables quickly and efficiently to uphold high rate of turnover and minimize wait times. Provided assistance to customers in a prompt, courteous and friendly manner. Completed shift beginning and end procedures in full.

• Security Professional (Elite Guard Winston Tower 500) April 2020- May 2021

Securing and thoroughly observing the facility by making sure that it is a well-kept and safe environment.
Providing surveillance around the area of possible unlawful activities and reporting to police officers detail of the crime that was committed. Taking in parking passes and charging visitors for there time a the condominium.

• Amazon Delivery Associate
  December 2021- January 2024

Loaded up packages from the amazon department into the van with a proper order fashion. Then
delivered packages to customer in a swift timely manner. Examined package to ensure that it was not
damaged throughout the delivery process, then proceed to take pictures proving that the package was
delivered safe and undamaged to the customers satisfaction.

• Security Officer (MIA 1 Amazon Warehouse ) April 2025- July 2026

Provided safe access for amazon employees by checking bags for unrestricted items before employees leave the workplace. Patrolled throughout the building for possible theft or vandalism whether it was the restrooms or the Drop Yard for possible theft or obstruction.

• Security Supervisor (SFL 2 Amazon Warehouse) July 2026- Present

Providing safe access for employees by assigning employees' badges access for their correct status throughout the building. Attesting unrestricted guest that are not allowed to enter the building while also providing camera surveillance footage throughout the building to notify law enforcement if the opportunity presents itself. Calling for medical assistance and securing that the facility is aware of the employees health, and providing proper evidence or procedures that occurred. Assuring officer are checking Amazon delivery associates for possible theft by checking phones and packages to ensure that the packages align with the corresponding tour delivery. Certifying that our security team is completing their corresponding tours at there precise time and location.