Luca Canuso

• Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
• Maintained cleanliness and organization of coffee station and seating areas to enhance customer experience.
• Operated espresso machines and grinders efficiently, ensuring optimal performance throughout shifts.
• Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
• Assisted in training new baristas on beverage preparation techniques and company standards.
• Implemented inventory management practices to ensure adequate stock of coffee beans and supplies.
• Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
• Developed knowledge of coffee origins and flavor profiles to educate customers effectively on menu options.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Controlled line and crowd with quick, efficient service.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

• Greeted and seated guests, ensuring positive first impressions.
• Assisted in training new hosts on customer service standards.
• Coordinated with kitchen staff to ensure timely food delivery.
• Handled guest inquiries and complaints with professionalism.
• Maintained cleanliness and organization of dining area throughout shifts.
• Collaborated with team members to enhance overall guest experience.
• Provided support during peak hours to ensure smooth operations.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

• Three years of employment as a pool cage screen repairman.
• Diagnosed and repaired various screen types, ensuring high-quality service delivery.
• Utilized hand tools and machinery to complete screen repair tasks efficiently.
• Assisted in inventory management, maintaining supplies for timely repairs.
• Collaborated with team members to streamline workflow processes and enhance productivity.
• Contributed to the company''s positive reputation through exceptional work ethic, strong technical skills, and dedication to customer service excellence.
• Completed complex repair tasks under challenging conditions while maintaining strict attention to detail and quality control measures.
• Enhanced repair quality by utilizing proper tools and techniques in a timely manner.
• Improved customer satisfaction by efficiently diagnosing and repairing various appliances and equipment.
• Conducted regular safety inspections on equipment to prevent accidents or malfunctions during operation.

Applied fresh coats of paint and repaired structural elements to improve enclosure appearance.

Assisted in the relocation of animals to safe environments, supported efforts to transport animals efficiently.

Assisted in stacking hay bales efficiently to optimize storage space.

Collaborated with team members to achieve efficiency in farm operations and workflows.