Lucas Andrews
Orlando,FL
Summary
Driven Busser with experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy, and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Detail Oriented and Good with Public Speaking and Assisting Customers or Staff Members whenever needed.
Overview
2
2
years of professional experience
Work History
Busser/Assistant Food Runner
Atwood Yacht Club
05.2023 - 08.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Provided support during special events, ensuring seamless operations despite increased demands.
INTERN/TOUR GUIDE
Zoar Community Association
06.2022 - 08.2023
- Brought groups of guests on tours to different sites around the village, explaining to them the history and culture of the area
- Worked at another museum site, taking care of the museum area, tracking the number of guests, showing them a video of the site, and working as a cashier for the gift shop and tickets
- Maintained exceptional knowledge of tourist attractions and local history to answer guests' questions
- During Festivals, acted as an assistant to the Site Director to help where needed and make sure everything went as smoothly as possible
- Engaged in friendly conversation with guests to help each feel comfortable and welcomed.
RIDE OPERATOR
RTY Inc.
05.2021 - 08.2021
- Assisted Guests into and out of rides, and made sure they were safely buckled in
- Operated controls to start and stop equipment such as roller coasters, merry-go-rounds, and Ferris wheels
- Daily checked rides to make sure they were in working order and clear out debris.
Education
Bachelor of Arts - History And Pre Law
University of Central Florida
Orlando, FL05.2026
High School Diploma -
New Philadelphia High School
New Philadelphia, OH05.2022
Skills
- Quality Assurance
- Inventory Management
- Guest Relations
- Beverage Service
- Food Running
- Table Bussing
- Server Support
- Interpersonal Relations
- Customer Service
- Positive Attitude
- Memory Retention
Affiliations
- Phi Mu Alpha Sinfonia Fraternity
Timeline
Busser/Assistant Food Runner
Atwood Yacht Club
05.2023 - 08.2023
INTERN/TOUR GUIDE
Zoar Community Association
06.2022 - 08.2023
RIDE OPERATOR
RTY Inc.
05.2021 - 08.2021
Bachelor of Arts - History And Pre Law
University of Central Florida
High School Diploma -
New Philadelphia High School