Lucas Belyea

• Diagnosed and repaired HVAC systems to ensure optimal performance and efficiency.
• Conducted routine maintenance on heating, ventilation, and air conditioning equipment.
• Collaborated with multidisciplinary teams to resolve complex HVAC issues effectively.
• Led emergency response efforts for HVAC failures in critical care environments.
• Performed troubleshooting on HVAC systems to determine root cause of issues.
• Repaired and replaced motors, bearings and belts.
• Worked overtime, holidays and weekends to accommodate company needs.
• Filled out detailed work orders for each job completed.
• Has been cross-trained into basic electrical and plumbing.
• Voluntarily apart of MGH's Hazmat team.

I would like to add this was not consecutively between 2013-2025,I worked at this same location off and on through these years. I worked as a Sales Supervisor as well which gives me the additional knowledge of management tasks that were not expected of a Sales Associate.

• Delivered exceptional customer service, enhancing shopping experience and fostering repeat business.
• Maintained knowledge of merchandise trends, effectively guiding customers in product selections.
• Operated point-of-sale systems, ensuring accurate transactions and efficient checkout processes.
• Trained new associates on sales techniques and store policies, promoting a collaborative team environment.
• Implemented visual merchandising standards, improving product displays to attract customer interest.
• Handled customer inquiries and complaints professionally, resolving issues to improve satisfaction levels.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.