Lucas Bishop
Beckley,United States
Summary
High-energy professional with strong background in entertainment and recreational activities. Organized in planning and leading activities for guests. Dedicated to teamwork and customer service.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Ymca of Southern West Virginia
08.2023 - Current
- Greeted and directed visitors while managing check-in process
- Answered various phone calls and emails
- Maintained digital and hard-copy filing system
- Monitored and replenished office supply inventory
- Process customer payments
- Collected deposits, fees and payments
Interpreter
National Park Service
02.2023 - 09.2024
- Enforced laws and regulations within parks for campgrounds, trails, nature preservers and roadways
- Educated visitors on area wildlife and regional history during tours and presentations
- Helped guide tours for park visitors and focus on informative and safe visits
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking
Warehouse Builder
Coca-Cola Consolidated
05.2017 - 09.2023
- Built soda orders based off the companies needs
- Lift up to 45 pounds over a period of time
- Ensured safety of others while driving pallet jacks throughout the warehouse
- Made sure the pallet order was correct and was sent onto the correct truck
- Cleaned the aisles and restocked at the end of the day and made sure everything was clean before going home
Esports Team Manager
Old Dominion University
08.2020 - 05.2023
- Introduced customers to esport amenities with pleasant and helpful demeanor
- Used internal software to process reservations, check-ins and check-outs
- Greeted guests at the front desk while helping their needs
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Found out the solutions to problems with computers
Education
Bachelors Degree - Adventure Recreation Management
West Virginia Institute of Technology
Beckley, Wv05-2025
Bachelors Degree - Marine Biology
Old Dominion University
Norfolk, Va05.2023
High School Diploma -
Independence High School
Coal City, WV06.2020
Skills
- Social Skills
- Customer Service
- Dependable and Responsible
- Organization and Time Management
- Good Telephone Etiquette
- Technical Support
- Verbal and Written Communication
- File Management
- Cash Handling
- Community Engagement
- Public Speaking
- Team Collaboration
- Professionalism
- Staff Training
- Active Listening
- Excellent Communication
- Adaptability and Flexibility
Timeline
Front Desk Receptionist
Ymca of Southern West Virginia
08.2023 - Current
Interpreter
National Park Service
02.2023 - 09.2024
Esports Team Manager
Old Dominion University
08.2020 - 05.2023
Warehouse Builder
Coca-Cola Consolidated
05.2017 - 09.2023
Bachelors Degree - Adventure Recreation Management
West Virginia Institute of Technology
Bachelors Degree - Marine Biology
Old Dominion University
High School Diploma -
Independence High School
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