Lucas Boettcher
Gresham
Summary
Experienced with customer interactions and maintaining store appearance. Utilizes effective bagging techniques and cart management to enhance customer satisfaction. Track record of teamwork and adaptability in dynamic retail settings.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Safeway
Gresham, OR
08.2024 - Current
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Maintained cleanliness and organization of store aisles to ensure a welcoming environment.
- Adhered to safety protocols while handling equipment and maintaining store hygiene standards.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Maintained clean and tidy checkout area to optimize service delivery.
- Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
High School Diploma -
Centennial High School
Gresham, OR06-2021
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
- Customer assistance
- Bagging techniques
- Cart returns
Timeline
Courtesy Clerk
Safeway
08.2024 - Current
High School Diploma -
Centennial High School