Lucas Bossong
Huntington,NY
Summary
Experienced in desktop application management, including repair and maintenance. Proven ability to prioritize tasks and resolve issues swiftly, enhancing business processes and performance. Skilled in optimizing productivity across diverse environments. Committed to delivering exceptional customer service and satisfaction.
Overview
7
7
years of professional experience
Work History
Information Technology Network Engineer Assistant
A2C
01.2018 - Current
- Configure antivirus software to fully protect the IT environment.
- Install computer software and hardware on desktops in order to keep versions current.
- Test software performance throughout the desktop network to ensure peak performance.
- Initiate and complete Microsoft Windows server operating systems updates.
- Network for continuous wireless and local company connection.
- Setup users on new hardware.
- Organizing and maintaining office and workstations.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
IT Technician
Gold Coast Pool Store
01.2021 - 01.2022
- Field technician.
- IT technician.
- Troubleshooting and addressing systems.
Education
Associates in IT - Information Technology
New York Institute of Technology
Old Westbury, NY03-2017
Skills
- Network configuration
- LAN switching technologies
- IP addressing and subnetting
- Network Troubleshooting Abilities
- Strong troubleshooting skills
- Network device monitoring
- IP address management
- Technical support
- Firewall management tools
- Access control
- Hardware installation
- Equipment configuration
Timeline
IT Technician
Gold Coast Pool Store
01.2021 - 01.2022
Information Technology Network Engineer Assistant
A2C
01.2018 - Current
Associates in IT - Information Technology
New York Institute of Technology
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