Lucas Cravey

• Developed strong communication and organizational skills through working on group projects.
• Paid attention to detail while completing assignments.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Applied effective time management techniques to meet tight deadlines.
• Worked effectively in fast-paced environments.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Organized and detail-oriented with a strong work ethic.
• Worked well in a team setting, providing support and guidance.
• Delivered services to customer locations within specific timeframes.

Luke Cravey

Jacksonville, Florida

904-962-1288

Lukecravey1@gmail.com

Professional Summary

Motivated and dependable professional based in Jacksonville, Florida seeking a remote Appointment Setter position. Strong communication skills with the ability to confidently engage prospects, build rapport, and follow structured scripts. Highly self-motivated, coachable, and comfortable working independently in a remote environment. Committed to meeting call and booking targets while maintaining professionalism.

Core Skills

• Outbound Calling
• Appointment Scheduling
• Lead Qualification
• Cold Calling Basics
• Script Reading & Adaptation
• Objection Handling
• Customer Service Communication
• Time Management
• Fast Learner
• Comfortable with CRM & Dialer Systems
• Google Workspace & Microsoft Office

Relevant Experience

Customer Service & Communication Experience

Jacksonville, FL

• Communicated clearly and professionally in fast-paced environments
• Assisted individuals with questions and problem resolution
• Built rapport quickly through friendly and confident interaction
• Maintained organized records and handled information accurately
• Demonstrated reliability, punctuality, and strong work ethic

Remote Readiness

• Fully equipped home workspace
• Reliable high-speed internet connection
• Comfortable using Zoom, Google Meet, and online communication tools
• Able to work independently and stay productive without supervision

Education

High School Diploma

Jacksonville, Florida

• Greeted guests entering and exiting store to foster customer satisfaction.
• Maintained customer satisfaction by assisting with carrying out goods.
• Worked together with cashiers to guarantee customer satisfaction.
• Returned unwanted merchandise and retrieved specially requested products.
• Assisted with maintaining clean and organized store appearance.
• Communicated with cashiers and customers to learn about bagging needs.
• Bagged customer purchases while paying mind to industry best practices.