LUCAS DECEAULT
Chicago,IL
Summary
Detail-oriented and motivated individual seeking to transition into the HVAC industry. Equipped with strong problem-solving skills, customer service experience, and a desire to learn and grow within the field.
Overview
5
5
years of professional experience
Work History
Carrier Sales Consultant
Edge Logistics
06.2023 - 10.2023
- Stayed current on numerous shipments in a rapidly changing environment
- Negotiated rates in a cost-effective manner
- Built and maintained strong carrier relations
- Communicated and resolved any issues to meet customer requirements
- Efficiently navigated through multiple programs, emails, and websites simultaneously
- Explored new customer opportunities while working to improve current relations
- Developed carrier relationships in order to effectively support our customers
Volunteering
Workaway
10.2022 - 05.2023
- Volunteered in 11 countries throughout Europe and South America
- Met and connected with various groups of people and professionals on a daily basis
- Taught English in South America
- Ran a hostel in Ecuador taking care of all daily financials for the business
- Worked on various farms and other labor jobs that created unparalleled experience in the world
Loan Advocate
OppFi
08.2018 - 09.2022
- Funded over 8 million dollars of personal installment loans over 3 years
- Analyzed paystubs, benefit/award letters, and other documents (1099s and W2s)
- Processed over 75 thousand loan applications
- Worked closely with team members in assisting various applications that were offered
- Verified employment and bank information with customers to verify credit worthiness
- Received many 5 star customer service reviews
- Proficient in utilizing Salesforce and Five-9 software
Education
Bachelor of Arts - Business Administration, Finance & Management
Dominican University
River Forest, Illinois01.2018
Skills
- Microsoft Applications
- Salesforce
- Five-9
- Safety Management
- Supply Management
- Technical Aptitude
- Inventory Management
- Transportation Management
- Customer Interaction
- Conversationally fluent in Spanish
Languages
Spanish
Full Professional
Timeline
Carrier Sales Consultant
Edge Logistics
06.2023 - 10.2023
Volunteering
Workaway
10.2022 - 05.2023
Loan Advocate
OppFi
08.2018 - 09.2022
Bachelor of Arts - Business Administration, Finance & Management
Dominican University
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