Summary
Overview
Work History
Education
Skills
Certification
Projects
Activities
Timeline
Generic

Kendell McFarland

Atlanta,GA

Summary

Dynamic Sales Consultant with a proven track record at Comcast, excelling in customer service and sales. Adept at leveraging Salesforce and analytical skills to exceed quotas and enhance client satisfaction. Recognized for creativity in problem-solving and strong communication abilities, driving successful marketing campaigns and fostering lasting client relationships.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Consultant

Comcast
08.2024 - Current
  • My responsibilities consist of greeting and helping customers who enter the store to establish internet, cable, home security, and mobile services.
  • Also, every month, there is a sales quota to meet the goals that were established for each sales consultant.
  • Furthermore, my responsibilities were to follow up with customers via email or telephone to add services to their accounts.

Senior Concierge

COX Automotive
02.2023 - 12.2023
  • My responsibilities include assisting customers, such as transporters and dealers, over the phone who want to transport vehicles from one location to another.
  • Additionally, manage distribution & shipment budgets for customers, track and fix shipping errors, review orders and shipment documents, and assist colleagues with orders in case they need assistance with any other customer.
  • Furthermore, individually send emails to different departments to assist customers with their orders in case of any damages, errors, or payments.

Solutions Specialist

COX Communications
12.2020 - 02.2023
  • My responsibilities consisted of greeting and helping customers who entered the store to establish internet, cable, telephone, and security services in their homes.
  • Also, every month, a sales commission was a part of earning additional funds with products being sold through the internet, cable, and security services.
  • Additionally, I would assist customers who came into the store who needed help with their monthly rate plans and make bill payments.
  • Furthermore, I took on a few managerial responsibilities as filling out an inventory checklist to make sure all accessories were in stock or not before it was entered into the POS System.

Education

Bachelor's Degree - Marketing/Sales Concentration

Southern University A&M College
05.2020

Skills

  • Microsoft Applications
  • Digital Marketing
  • Designing
  • Sales
  • Customer service
  • Promoter
  • Writing
  • Business software
  • Tableau
  • Salesforce
  • Adobe Photoshop
  • Adobe Lightroom
  • Communication
  • Interpersonal
  • Leadership
  • Detail-oriented
  • Logistics
  • Key performance indicators
  • Analytical
  • Adaptability
  • Creativity and problem-solving
  • Social media marketing
  • Email marketing
  • Marketing
  • Supply chain management
  • Marketing campaigns
  • Event host
  • Inventory management

Certification

  • LinkedIn Learning Getting Things Done Certificate, 11/01/23
  • LinkedIn Learning: Developing Your LinkedIn Creator Brand Certificate, 09/01/23
  • LinkedIn Video Marketing for Personal and Brand Pages Certificate, 09/01/23
  • 2-Minute Tips for Marketing, 09/01/23
  • How to Set Goals When Everything Feels Like a Priority, 09/01/23
  • LinkedIn Creator Posting Strategy, 08/01/23
  • How to Build a Secret Circle of Mentors, 07/01/23
  • Google Digital Marketing Certification, 04/01/19
  • I-c3 certification, Computing fundamentals, and key applications, 04/01/15

Projects

Keep Going Summer Merch Collection, 07/01/22, Produced a commercial for the summer merch collection promoted on digital platforms. Red House of Socks Brand Flash Retailing Event, 03/01/22, Hosted a pop-up shop to celebrate the brand's third anniversary. International Marketing Group Project, 04/01/19, Project focused on helping a country lacking resources in technology. Principles of Marketing Group Project, 05/01/15, Project on increasing enrollment in the College of Business.

Activities

  • Finance Club, Visited New York to see the stock exchange and learn about investments.
  • President of Grandison Hall, Helped with events on campus and assisted students with moving into dorms.

Timeline

Sales Consultant

Comcast
08.2024 - Current

Senior Concierge

COX Automotive
02.2023 - 12.2023

Solutions Specialist

COX Communications
12.2020 - 02.2023

Bachelor's Degree - Marketing/Sales Concentration

Southern University A&M College

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