LUCAS DECEAULT
River Forest,Illinois
Summary
Detail-oriented and motivated individual seeking to transition into the HVAC industry. Equipped with strong problem-solving skills, customer service experience, and a desire to learn and grow within the field.
Overview
6
6
years of professional experience
Work History
Research Associate/ Invasive Plants/ Team Lead
US Forest Service
05.2024 - 10.2024
- Stayed current on numerous shipments in a rapidly changing environment
- Negotiated rates in a cost-effective manner
- Built and maintained strong carrier relations
- Communicated and resolved any issues to meet customer requirements
- Efficiently navigated through multiple programs, emails, and websites simultaneously
- Explored new customer opportunities while working to improve current relations
- Developed carrier relationships in order to effectively support our customers
- Lead a team of3 on multi-day expeditions through the Humboldt-Toiyabe National Forest, collecting data and tracking treatment progress
- Worked in close cooperation with other refuge staff on biological and maintenance tasks
- Proficient in flora and fauna identification techniques
- Licensed applicator in Nevada
- Planned and lead invasive species treatment events
- Spoke at conservation meetings with multiple government agencies
- Adapted to harsh and volatile environments
Carrier Sales Consultant
Edge Logistics
06.2023 - 10.2023
- Stayed current on numerous shipments in a rapidly changing environment
- Negotiated rates in a cost-effective manner
- Built and maintained strong carrier relations
- Communicated and resolved any issues to meet customer requirements
- Efficiently navigated through multiple programs, emails, and websites simultaneously
- Explored new customer opportunities while working to improve current relations
- Developed carrier relationships in order to effectively support our customers
Loan Advocate
OppFi
08.2018 - 09.2022
- Funded over8 million dollars of personal installment loans over3 years
- Analyzed paystubs, benefit/award letters, and other documents (1099s and W2s)
- Processed over75 thousand loan applications
- Worked closely with team members in assisting various applications that were offered
- Verified employment and bank information with customers to verify credit worthiness
- Received many5 star customer service reviews
- Proficient in utilizing Salesforce and Five-9 software
Education
Bachelor of Arts - Business Administration
Dominican University
River Forest, Illinois01.2018
Skills
- Management
- Planning and Organizing Projects
- Financial Management
- Sales/Marketing
- Negotiation
- Strategy/Innovation
- Communications
- Administrative Support
- Conversationally fluent in Spanish
- Data interpretation
- Microsoft Office: (Excel, Word, PowerPoint)
- Salesforce, Five-9, Lightning
- Processing/analyzing documents
Languages
Spanish
Full Professional
Timeline
Research Associate/ Invasive Plants/ Team Lead
US Forest Service
05.2024 - 10.2024
Carrier Sales Consultant
Edge Logistics
06.2023 - 10.2023
Loan Advocate
OppFi
08.2018 - 09.2022
Bachelor of Arts - Business Administration
Dominican University
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