Grocery Team Leader
1 Year 1 MonthWegmans Food Markets, Inc | 07.2025 - Current
- Coordinated daily grocery operations to ensure smooth workflow and efficient service.
- Trained team members on product knowledge and customer service best practices.
- Analyzed sales data to identify trends, adjusting inventory levels accordingly for increased revenue generation.
- Boosted sales through strategic merchandising and promotional displays in high-traffic areas.
Service Team Leader
1 Year 2 MonthsWegmans Food Markets, Inc | 05.2024 - 07.2025
- Led service team to achieve operational excellence and high customer satisfaction.
- Resolved customer inquiries and complaints, improving overall experience.
- Projected sales trends and wrote department schedules to appropriately match business needs
- Completed a special assignment in the accounting office to support during a personnel shortage
Produce Team Leader
1 YearWegmans Food Markets, Inc | 05.2023 - 05.2024
- Supervised daily operations of produce department, ensuring quality and freshness standards were consistently met.
- Trained and mentored team members on best practices for product handling and customer service.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Analyzed sales trends to inform ordering decisions, contributing to effective merchandising strategies.
Produce Customer Service
1 YearWegmans Food Markets, Inc | 05.2022 - 05.2023
Dairy Customer Service
2 YearsWegmans Food Markets, Inc | 05.2020 - 05.2022
Grocery Customer Service
11 MonthsWegmans Food Markets, Inc | 06.2019 - 05.2020