Lucas Ghisolfi
Summary
Experienced security professional with a strong background in safety management, conflict resolution, and crisis response. Currently serving as Head of Security and Nightlife Director at Village Tavern in Salem, MA, overseeing security operations, staff management, and patron safety. Additionally, work in the Security Department at MGB Salem Hospital's Psychiatric Unit, ensuring a secure environment for patients and staff while handling high-risk situations with professionalism and composure. Proven ability to de-escalate conflicts, enforce policies, and maintain order in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security
MGB Salem Hospital
01.2023 - Current
- Assist in managing aggressive or disruptive behavior using non-violent crisis intervention techniques
- Conduct routine patrols on foot and by vehicle to monitor the property, parking lots, and surrounding areas
Head of Security/Night-life Director
Village Tavern
07.2022 - Current
- Oversee customer experience, from music selection to ambiance and crowd engagement
- Develop and enforce security policies, including ID checks, crowd control, and conflict resolution
- Monitor and optimize club operations to enhance profitability and reputation
Security
Beth Israel Lahey Health
07.2024 - 01.2025
- Work with crisis care team to keep patients safe and cared for
- Maintain detailed incident reports for legal and medical review
- Monitor and control access to secure areas of the hospital, including psychiatric units
Education
Bachelor of Business Administration (B.B.A.) - Business Finance
Salem State University
Salem, MA01.2025
Skills
- Security Management
- Conflict Resolution
- Customer Service
- Proficient in ALLY Dispatch
- AVADE Certified
- IS-00800c National Response Framework, IS-00200c Basic Incident Command System for Initial Response, IS-00100c Introduction to Incident Command System, ICS-100, IS-00700b Introduction to the National Incident Management System
Certification
- IS-00800.c National Response Framework
- IS-00200.c Basic Incident Command System for Initial Response
- IS-00100.c Introduction to Incident Command System, ICS-100
- IS-00700.b Introduction to the National Incident Management System
Skills
Proficient, Intermediate, Security Management, Conflict Resolution, Surveillance, Customer Service, Proficient in ALLY Dispatch, AVADE Certified
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Security
Beth Israel Lahey Health
07.2024 - 01.2025
Security
MGB Salem Hospital
01.2023 - Current
Head of Security/Night-life Director
Village Tavern
07.2022 - Current
Bachelor of Business Administration (B.B.A.) - Business Finance
Salem State University
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