Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lucas Gouvea

Windermere,FL

Summary

Passionate about improving the quality of people's lifestyles through unsurpassed care and service. I have experience in customer satisfaction along with running different computer systems and point of sale systems. I enjoy working with the public and am a very quick learner.

Overview

5
5
years of professional experience

Work History

Retail Sales Representative

GP MOBILE
03.2023 - 10.2024
  • Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.

Store Manager

USP Multimarcas
07.2019 - 02.2023
  • Managing finances
  • Preparing annual budget
  • Keeping records of expenditure, sales figures, and employee performance
  • Evaluating the supply and availability of stocks, and profit-margins
  • Launching price promotions that could attract more customers

Education

COLEGIO NOSSA SENHORA DAS NEVES
02.2021

Skills

  • Positive attitude
  • Effective communication
  • Word
  • Excel
  • PowerPoint
  • Multitasking skills

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Retail Sales Representative

GP MOBILE
03.2023 - 10.2024

Store Manager

USP Multimarcas
07.2019 - 02.2023

COLEGIO NOSSA SENHORA DAS NEVES

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Lucas Gouvea