Lucas Harris
East Liverpool,OH
Summary
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses great communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
2
2
years of professional experience
Work History
Host
Texas Roadhouse
02.2022 - 09.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Busser
Texas Roadhouse
02.2022 - 09.2023
- Reset and cleaned tables quickly to prepare for new customers.
Assisted servers in providing efficient service for improved guest experiences.
Worked closely with management on implementing new policies and procedures for improved performance for bussing department. - Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
East Liverpool Christian School
05.2022
Skills
Team player mentality
Professionalism
Team Collaboration
Table Bussing
High-volume dining
Customer Service
Mascot
Mascot
Texas Roadhouse, [Monaca, Pennsylvania] Mascot Performer (Andy the Armadillo)
- Enthusiastically portrayed Andy the Armadillo, engaging guests of all ages through interactive performances and character appearances.
- Coordinated with event organizers to enhance guest experiences during special appearances.
- Teamed up with the Pittsburgh Pirates mascot at a Pittsburgh baseball game for a Texas Roadhouse and Pittsburgh Pirates promotion.
Faith and Values
As a dedicated Christian, I strive to live by the teachings of Jesus. My faith guides me to love everyone and share the gospel through my actions and words. This commitment to kindness, compassion, and integrity is central to who I am and influences every aspect of my life, including my professional endeavors. I aim to be a positive influence and to spread the love and message of Jesus in all that I do.
Timeline
Host
Texas Roadhouse
02.2022 - 09.2023
Busser
Texas Roadhouse
02.2022 - 09.2023
High School Diploma -
East Liverpool Christian School
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