Lucas LaBeau
Ennis
Summary
Professional Summary
Experienced and dedicated Starbucks partner with nearly six years of service, combining deep knowledge of the barista craft with a strong understanding of shift supervisor responsibilities. Skilled in routine coaching and mentoring of partners, fostering consistency and confidence that positively impact store operations even when not present. Known for balancing customer connection with operational excellence, ensuring that every shift runs smoothly and to Starbucks standards. Recognized for building team morale, supporting leadership, and driving results through collaboration, accountability, and service excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Leader
Starbucks
01.2019 - 01.2021
Shift Leader
Starbucks
11.2022 - Current
- Supervised daily operations to ensure adherence to safety and quality standards.
- Streamlined processes to reduce operational downtime and improve efficiency to improve all day wait times.
- Trained and mentored new employees to maximize team performance.
- Monitored inventory levels, resolving constraints, and seeking product when necessary.
- Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Education
Associate of Business Administration - Business
Navarro College
Waxahachie, TX03-2021
Skills
- Strong knowledge of Starbucks beverages, recipes, and standards
- Excellent customer service & conflict resolution
- Cash handling & POS accuracy
- Speed, efficiency, and multitasking in high-volume shifts
- Leadership & training of new partners
- Store cleanliness, organization, and safety compliance
- Team collaboration and communication
- Flexible schedule
- Goal setting and tracking
Certification
- Microsoft Office Specialist (MOS) Master
- First Aid/CPR Certified
- Dale Carnegie Leadership Training Certificate
Timeline
Shift Leader
Starbucks
11.2022 - Current
Shift Leader
Starbucks
01.2019 - 01.2021
Associate of Business Administration - Business
Navarro College
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