Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucas Laffond

Riverside,CA

Summary

Motivated, detail-oriented and customer-centric individual with experience in customer service, team leadership, money handling, and ability to quickly learn and apply new skills. I am seeking a position where I can utilize my strong communication, training skills, and ability to thrive in a fast-paced environment to contribute to team success.

Overview

8
8
years of professional experience

Work History

Shift Lead

Rad Coffee
07.2023 - Current

Manage daily store operations, including assigning tasks, ensuring team efficiency, and overseeing supply orders.

Trained new hires on all positions in order to ensure consistent quality in customer orders.

Provide exceptional customer service, fostering relationships with regulars.

Handle cash and tips to maintain proper money handling procedures.

Barrista Trainer

Starbucks
08.2021 - 07.2023

Collaborated with a team to maintain smooth store operations in a fast-paced environment.

Trained new hires on all positions in order to ensure consistent quality in the customer's experience.

Maintained high standards of cleanliness and organization, contributing to a welcoming atmosphere for customers.

Warehouse Worker

CARQUEST
04.2021 - 08.2021

Efficiently consolidated and loaded pallets in the shipping bay for 8-12 stores daily, ensuring timely deliveries.

Loaded and unloaded pallets, ensuring accurate and safe transportation of goods.

Stocked shelves in a large warehouse, maintaining adequate inventory levels to meet customer demand

Organized products to optimize warehouse space.

Ensured proper labeling, tagging, and placement of products for easy access and accurate order fulfillment.

Shift Lead

Jersey Mikes
01.2020 - 01.2021

Trained new employees and delegated daily tasks and responsibilities.

Led a team to deliver fast and efficient service in a busy environment.

Managed cash handling procedures, ensuring accuracy during transactions as well as balancing tills.


Associate Photographer

HG Photography
07.2019 - Current

Assisted in wedding photography, providing support to the lead photographer during events.

Directed and organized weddings guests for group photos and detail shots.

Built strong relationships with clients, ensuring a positive experience throughout the wedding day.

Warehouse Worker

Gann Products
06.2017 - 08.2019

Worked as a general laborer, assembling car filtration products.

Assisted with inventory audits and maintained stock levels.

Education

High School Diploma -

Norco High School
Norco, CA
06-2019

Skills

  • Customer Service(4 years)
  • Money Handling(2 years)
  • Inventory Management
  • Team Leadership and Training
  • Photography
  • Fast Paced Problem Solving
  • Effective Communication

Timeline

Shift Lead

Rad Coffee
07.2023 - Current

Barrista Trainer

Starbucks
08.2021 - 07.2023

Warehouse Worker

CARQUEST
04.2021 - 08.2021

Shift Lead

Jersey Mikes
01.2020 - 01.2021

Associate Photographer

HG Photography
07.2019 - Current

Warehouse Worker

Gann Products
06.2017 - 08.2019

High School Diploma -

Norco High School
Lucas Laffond