Lucas Milbourn

• Established strong client relationships through consistent communication and excellent customer service.
• Increased territory sales by developing and implementing effective sales strategies.
• Expanded market share with targeted marketing campaigns and strategic product placements.
• Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
• Ensured compliance with all corporate policies and regulations related to sales practices, maintaining ethical standards throughout the organization.
• Organized regional trade shows and events, showcasing company offerings to potential clients.
• Streamlined sales processes to improve efficiency, reducing time spent on administrative tasks.
• Cultivated a positive work environment that fostered collaboration and open communication, resulting in increased team cohesion and productivity.
• Developed key account management strategies that resulted in strengthened partnerships and increased revenue.
• Coordinated staff schedules to properly allocate resources and meet business needs.
• Delivered process improvement solutions to achieve organizational objectives and key metric targets.
• Monitored competitor activities closely, adapting tactics as needed to maintain a strong market position.

Assisted in sales and transfers of data for store associates and customers information.

Coordinated store events to help drive promotional awareness for all four Best Buy locations associated with Samsung partnerships.

Allocated strong partnerships with store managers to setup Samsung Events within each Best Buy for store associates appreciation days.

Helped drive promotional strategies for each carrier to enhance sales metrics.

Assisted manager with restocking Samsung branded products between each Best Buy location.

Assisted sales lead in conducting transfers between devices for customers.

Conducted technical assistance on customers Android devices for system updates and virus protection.