Summary
Overview
Work History
Education
Skills
Entrepreneur/ Business Owner.
Timeline
Generic

Lucas O'Brien

Moscow,Pennsylvania

Summary

Highly trained Order Picker with strong performance record of high production in product selection and packing. Excellent level of accuracy in pick and pack, successfully meeting quotas in high production tempo. Supports shipping team with assistance palletizing, labeling and loading trucks. Friendly Barista, cashier/ customer service representative with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for sales and helping with company growth.

Overview

2
2
years of professional experience

Work History

Order Selector

AmeriCold Logistics
07.2023 - Current
  • Worked in environment up to -40 degrees F.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Checked inventory and selected products from specific locations based upon availability.
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept work areas neat, clean and free from debris.

Barista, Cook

Kays Daily Grind
09.2022 - 07.2023
  • Was able to continuously up-sell products.
  • Helped over 300 customers daily both in person and over phone.
  • Prioritized drink requests while managing interruptions.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Made and served brand-specific cafe beverages per day with speed, quality and consistency.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Cashier

ShopRite
08.2022 - 09.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Greeted over 100 patients per day.

Cashier Trainer, Barista, Cook

Dunkin' Donuts
06.2021 - 07.2022
  • Was able to continuously upsell products.
  • Supervised new and existing cashiers by verifying accuracy of prices and customers charges.
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Maintained knowledge of current promotions, policies and security practices regarding payment and exchanges.
  • Operated POS system to complete cash, credit and check transactions.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

High School Diploma -

North Pocono High School
Covington Township, PA
06.2023

Skills

  • Sales
  • Order Picking and Processing
  • Heavy Lifting
  • Customer Order Fulfillment
  • Pallet Arrangement
  • Forklift Operation
  • Ticket Printing
  • Light Maintenance
  • Product Picking
  • Pick Lists
  • Customer Relations
  • Cash Handling

Entrepreneur/ Business Owner.

Owner of a company called Contracting Consulting & Marketing Agency (CCM Agency). This company is just starting up and preforms the tasks of digital marketing and government contracting.

Timeline

Order Selector

AmeriCold Logistics
07.2023 - Current

Barista, Cook

Kays Daily Grind
09.2022 - 07.2023

Cashier

ShopRite
08.2022 - 09.2022

Cashier Trainer, Barista, Cook

Dunkin' Donuts
06.2021 - 07.2022

High School Diploma -

North Pocono High School

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Lucas O'Brien