Lucas O’Brien
Kronenwetter
Summary
Motivated and customer-focused individual with experience in leadership, sales, and event coordination. Proven ability to lead teams, drive sales, and deliver exceptional customer service in fast-paced environments. Strong communication and problem-solving skills with a track record of exceeding goals and ensuring smooth operations. Seeking an opportunity to leverage my skills in a dynamic role that values teamwork and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Team Leader
Tommy’s Express Car Wash
05.2022 - Current
- Lead and mentor team, ensuring tasks are completed efficiently
- Primary communication link between team, management, and customers, handling complaints and vehicle claims
- Top-performing membership salesperson, actively promoting services to individuals and businesses
Banquet Setup & Houseman
Hilton Garden Inn
04.2021 - 09.2021
- Set up and managed event spaces for up to 400 guests
- Coordinated with staff to ensure seamless catering and event execution
- Maintained cleanliness of public areas and assisted housekeeping with guest requests
Rental Technician
Granite Peak Ski Area
10.2020 - 03.2021
- Assisted customers with ski and snowboard rentals, maintenance, and repairs
- Provided excellent customer service in a fast-paced, high-volume environment
Banquet Setup
Stoney Creek Hospitality
05.2018 - 04.2020
- Arranged and prepared banquet spaces for events, ensuring smooth execution
- Collaborated with kitchen and service staff for successful event operations
Education
High School -
D.C. Everest High School
Weston, WI05.2021
Skills
- Customer Service
- Leadership
- Time Management
- Communication
- Problem-Solving
- Sales
- Event Coordination
Timeline
Team Leader
Tommy’s Express Car Wash
05.2022 - Current
Banquet Setup & Houseman
Hilton Garden Inn
04.2021 - 09.2021
Rental Technician
Granite Peak Ski Area
10.2020 - 03.2021
Banquet Setup
Stoney Creek Hospitality
05.2018 - 04.2020
High School -
D.C. Everest High School
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