Lucas O'Dougherty
Carthage,MO
Summary
Highly motivated individual to seek a position with a well-established organization that will benefit from the leadership and communication skills while offering the opportunity to further develop professionally.
Overview
20
20
years of professional experience
Work History
AT&T Premiere Support Service Specialist II
AT&T
10.2023 - Current
- Provides service & support for small and large businesses, fielding 15-25 calls a day in order to diagnose, assist, or grow the customer's companies.
- Expert consulting to find customers needs,and aspire growth to help them maintain profit, momentum and growth in their business ventures.
- Assists in technical and trouble shooting support, account maintenance. Expert with billing issues, activations and support.
- Top Sales for metrics, weighted, and personal goals consistently. Awarded top Fiber sales, and top strategic product multiple months exceeding 233%.
Landscape Maintenance Worker
The Lawn Guy
04.2021 - 10.2024
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning on over 150 commercial and residential properties.
- Landscaped yards by planting flowers, grass, trees, and bushes.
Human Resources NCO
Army National Guard MO
02.2005 - 04.2013
- Maintained personnel files, administrative support, including: promotions, awards, military orders, schools and training, transfers, discharges, and tax and direct deposit paperwork to over 170 Soldiers.
- Processed Payroll for over170 Soldiers - Conducted Various Army Wide Inspections in accordance with Army Regulations.
- Directly supervised junior enlisted and full time staff soldiers - Provided Counseling to Junior Enlisted.
- Performed Initial and Quarterly Counseling with Junior Enlisted - Served as Range Safety Non-Commissioned Officer, overseeing operations on various Qualification ranges.
Education
High School Diploma -
Corning High School
Corning, IA05-2003
Skills
- Quality assurance
- Sales
- Technical Programs
- Leadership
- Team Building
- Computer Science
Timeline
AT&T Premiere Support Service Specialist II
AT&T
10.2023 - Current
Landscape Maintenance Worker
The Lawn Guy
04.2021 - 10.2024
Human Resources NCO
Army National Guard MO
02.2005 - 04.2013
High School Diploma -
Corning High School
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