LUCAS PHAM
University Place
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Bogul Bogul
Federal Way, WA
07.2024 - Current
- Provided exceptional customer service to enhance dining experience.
- Maintained cleanliness and organization of dining area consistently.
- Adapted quickly to menu changes and special requests from guests.
- Assisted in training new servers on operational procedures.
Server
Woobling
Tacoma, WA
06.2025 - 08.2025
- Managed multiple tables efficiently during peak hours.
- Processed orders accurately using POS system for transactions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Cleaning Crew Member
ATLA HQ
Tacoma, WA
06.2023 - 08.2023
- Cleaned up building sites, removing building material and organized
- Cleaned interior from debris and swept up the floors
- Moved furniture and equipment in connection with cleaning activities
Education
Bachelor's Degree - Business
Pacific Lutheran University
Tacoma, WA05-2027
High School - Business
Curtis Senior High School
University Place, WA06-2023
Skills
- Quality Assurance
- Team Collaboration
- Food Safety Practices
- Interpersonal Skills
- Problem Solving
- Exceptional customer service
LANGUAGE
English
Native
Timeline
Server
Woobling
06.2025 - 08.2025
Server
Bogul Bogul
07.2024 - Current
Cleaning Crew Member
ATLA HQ
06.2023 - 08.2023
High School - Business
Curtis Senior High School
Bachelor's Degree - Business
Pacific Lutheran University