Lucas Podiak
columbia,missouri
Summary
I am a University student with experience in multiple fields and I am able to adapt to changes in my essential skills. I value strengthening relationships and productivity in the workplace, along with building and sustaining connections.
Overview
5
5
years of professional experience
Work History
Technician
Metrowash Trash Can Cleaners
Twin Cities, Minnesota
05.2024 - 08.2024
- Managed quality control and maintained high level of customer satisfaction.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Contributed productive ideas and solutions to enhance team performance and outcomes.
Food Expeditor
Cherry Street Cellar
Columbia, MO
05.2023 - 09.2023
- Interacted with wait staff, front-of-house, management, and culinary team, fulfilled special customer requests, and met the restaurant's exacting food and service standards.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Informed management of any issues that arose while preparing or expediting orders.
- Resolved guest complaints to maintain complete customer satisfaction.
Overnight Stocker
Home Depot
Plymouth, MN
04.2022 - 08.2022
- Removed all boxes and related trash from sales floor and processed through compactors.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Host
Buffalo Wild Wings
Plymouth, MN
04.2021 - 02.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Host
Baja Haus
Wayzata, MN
05.2019 - 03.2020
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Associate of Arts - Psychology
University of Missouri - Columbia
Columbia, MO05.2026
Skills
- Corrective Actions
- Organization and Categorization
- Selling Techniques
- Motivated Team Player
- Customer service
- Workflow optimization
- Team Goals
- Consultative Sales Approach
- Safety Awareness
- Detail-oriented
- Adaptable to change
References
References available upon request.
Timeline
Technician
Metrowash Trash Can Cleaners
05.2024 - 08.2024
Food Expeditor
Cherry Street Cellar
05.2023 - 09.2023
Overnight Stocker
Home Depot
04.2022 - 08.2022
Host
Buffalo Wild Wings
04.2021 - 02.2022
Host
Baja Haus
05.2019 - 03.2020
Associate of Arts - Psychology
University of Missouri - Columbia
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