Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Lucas Proto

North Arlington,NJ

Summary

Professional with a strong work ethic and customer service excellence, honed across roles from Security Officer at Maverick to Houseman Supervisor at 7c's. Expert in safety awareness and cash management, consistently enhancing guest satisfaction and operational efficiency. Achieved significant improvements in service delivery by fostering teamwork and professionalism.

Overview

5
5
years of professional experience

Work History

Security Officer

MAVERICK
10.2024 - 12.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Overnight Attendant

Seasons Corner Market
06.2024 - 09.2024
  • Contributed to a positive team atmosphere among co-workers by communicating effectively and offering support when needed.
  • Helped customers throughout the night, cleaned store, cleaned outside of store and behind of store near car wash and by gas pumps.
  • Documented accurate records of client interactions, observations, and incidents for review by management.
  • Assisted clients with daily living tasks, ensuring their comfort and well-being throughout the night.

Cashier

Five Guys
08.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Houseman Supervisor

7c's
08.2019 - 07.2022
  • Enhanced guest satisfaction through prompt response to requests, addressing concerns, and providing exceptional service.
  • Conducted regular inspections of guest rooms and public areas to ensure adherence to cleanliness standards and timely completion of tasks.
  • Addressed maintenance issues promptly by coordinating with relevant departments, ensuring minimal disruption to guests'' experiences.
  • Provided guidance and supervision to housemen staff members, fostering a supportive work environment that encouraged professional growth.

Education

Sports Communication

Bergen Community College
Paramus, NJ
06-2027

Skills

  • Strong work ethic
  • Customer service excellence
  • Professionalism and courtesy
  • Safety awareness
  • Cash management
  • Guest inquiries

Interests

The main thing I love is sports especially basketball I also enjoy football and baseball I enjoy playing video games with my friends as well Some of the games I like to play are NBA 2k, Call of Duty, Fortnite, Madden, and honestly there are so many more Lastly, I enjoy talking to my friends, hanging out with them, talking and spending time with family and relaxing with me time on my days off!

Timeline

Security Officer

MAVERICK
10.2024 - 12.2024

Overnight Attendant

Seasons Corner Market
06.2024 - 09.2024

Cashier

Five Guys
08.2023 - 11.2023

Houseman Supervisor

7c's
08.2019 - 07.2022

Sports Communication

Bergen Community College

Similar Profiles

CREATE PROFILE
Lucas Proto