Summary
Overview
Work History
Education
Skills
Timeline
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Lucas Ramos

PALM BAY,FL

Summary

Dynamic individual with hands-on experience in the warehouse field, customer service, and delivery driving. Talents for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

6
6
years of professional experience

Work History

Cashier/Bagger

Publix
09.2018 - 11.2021
  • Answer customers' questions, and provide information on procedures or policies
  • Assist customers by providing information and resolving their complaints
  • Greet customers entering establishments
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Offer customers carry-out service at the completion of transactions

Warehouse Manager

Red Bull
11.2021 - 09.2024
  • Count inventory
  • Replace the product line
  • Unload Semis
  • Load Semis
  • Create/Build/Load/Deliver orders
  • Answer and reply to emails
  • Meetings
  • Count in and out truck of their truck inventory
  • Maintain warehouse cleanliness
  • Schedule preventive maintenance for truck
  • Schedule Dot for trucks
  • Schedule maintenance for equipment's such as forklifts and pallet jacks

FedEx Ground Delivery Driver

Anchor Line Logistics
10.2024 - 01.2025


  • Safely and efficiently deliver packages to customers' homes or businesses
  • Load and unload delivery vehicles, ensuring packages are secure
  • Follow delivery routes and schedules provided by the company
  • Provide excellent customer service, including friendly interactions and timely deliveries
  • Use handheld devices to track deliveries and update delivery status
  • Adhere to all traffic laws and safety regulations while driving
  • Maintain a clean and organized delivery vehicle
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.

Education

Master of Science (M.S.) - Computer Science

Eastern Florida State College
Palm Bay, FL
09-2030

Skills

  • Customer service
  • Good with technologies
  • Time management
  • Active listening
  • Awareness
  • Problem solving
  • Flexibility
  • Conversation skills
  • Self confidence
  • Collaboration
  • Creative thinking
  • Route planning
  • Loading and unloading
  • Vehicle maintenance
  • Package handling
  • Vehicle inspection
  • GPS navigation
  • Delivery scheduling
  • Warehouse operations
  • Local routes
  • Efficient routing
  • Delivery schedule development

Timeline

FedEx Ground Delivery Driver

Anchor Line Logistics
10.2024 - 01.2025

Warehouse Manager

Red Bull
11.2021 - 09.2024

Cashier/Bagger

Publix
09.2018 - 11.2021

Master of Science (M.S.) - Computer Science

Eastern Florida State College

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Lucas Ramos