Summary
Overview
Work History
Education
Skills
Timeline
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Lucas Rogers

Ann Arbor,MI

Summary

Sales professional with a proven ability to build relationships, generate leads, and drive revenue growth. Eager to contribute consultative sales expertise and customer engagement strategies to help Google exceed its targets and expand its market presence. Adept at leveraging industry knowledge and customer insights to identify opportunities and drive business growth.

Overview

15
15
years of professional experience

Work History

Tow Truck Driver

Sakstrup's Towing
01.2021 - Current
  • Recognized for outstanding customer service, earning the highest number of Google reviews at the company, demonstrating a commitment to excellence and client satisfaction.
  • Completed an average of 40 tows per week while optimizing route efficiency, reducing response times, and maximizing daily service calls.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Trained new employees on safety protocols, customer service best practices, and operational efficiency, enhancing overall team performance.

Co-Founder

Waterhill Haulers
01.2020 - 04.2022
  • Established foundational processes for business operations.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.
  • Managed end-to-end logistics, ensuring efficient and high-quality service delivery.

Scrap Yard Coordinator

Great Lakes Recycling
01.2015 - 01.2017
  • Managed an average of 50 scrap vehicles a day and negotiated competitive pricing based on market trends.
  • Established strong client relationships, leading to increased customer retention and referrals.
  • Trained and mentored new employees, improving overall operational efficiency.

Management Trainee

Enterprise Rent-A-Car
01.2013 - 01.2015
  • Achieved 110% of the annual sales quota by successfully upselling insurance packages and add-on services.
  • Developed strong negotiation and sales skills through daily interactions with clients and business partners.
  • Assisted in branch management operations, including inventory control, employee scheduling, and sales forecasting.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Co-founder/Manager

Infinity Nightlife
01.2010 - 01.2012
  • Organized and marketed high-traffic events, attracting 1,000 attendees consistently.
  • Built and maintained relationships with club owners and vendors, securing lucrative business partnerships.
  • Managed event logistics, ensuring seamless operations and a positive customer experience.

Education

Bachelor of Arts - Interdisciplinary Studies in Social Science

Michigan State University
East Lansing, MI
08.2013

Skills

  • Lead Qualification
  • Inside Sales
  • Consultative Selling
  • Cold Calling
  • Negotiation
  • Market Research
  • Business Development
  • Safe driving practices
  • Resource allocation
  • Staff training and development

Timeline

Tow Truck Driver

Sakstrup's Towing
01.2021 - Current

Co-Founder

Waterhill Haulers
01.2020 - 04.2022

Scrap Yard Coordinator

Great Lakes Recycling
01.2015 - 01.2017

Management Trainee

Enterprise Rent-A-Car
01.2013 - 01.2015

Co-founder/Manager

Infinity Nightlife
01.2010 - 01.2012

Bachelor of Arts - Interdisciplinary Studies in Social Science

Michigan State University

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Lucas Rogers