Summary
Overview
Work History
Education
Skills
Timeline
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Lucas Santos

Student
Mount Pleasant,MI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Event Staff

Central Michigan University
Mount Pleasant, MI
03.2023 - Current
  • Welcomed guests to events, checked invitations, and oversaw proper seating.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Oversaw event operations to keep running smoothly.
  • Directed and supervised event staff volunteers to maintain seamless event operations.

Instacart Shopper

Instacart
Mount Pleasant, MI
12.2022 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consulted with customers on food selections and custom order requests.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Delivery Driver

Home City Ice
Grand Rapids, MI
04.2023 - 09.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Cashier Lead

Skyzone
Grand Rapids, MI
11.2018 - 03.2020
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Education

Bachelor of Science - Sociology

Central Michigan University
Mount Pleasant, MI
08.2020 - Current

Skills

    Dependable and Responsible

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Timeline

Delivery Driver

Home City Ice
04.2023 - 09.2023

Event Staff

Central Michigan University
03.2023 - Current

Instacart Shopper

Instacart
12.2022 - Current

Bachelor of Science - Sociology

Central Michigan University
08.2020 - Current

Cashier Lead

Skyzone
11.2018 - 03.2020

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