Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager
Lucas Sartor

Lucas Sartor

Manchester,NH

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support.

Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Overview

2
2
years of post-secondary education
8
8
years of professional experience

Work History

Driver

DoorDash
Manchester, NH
12.2020 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Checked in with dispatch service and updated with current location.

Cleaning Supervisor

Building Management And Services
Boston, MA
11.2018 - 12.2020
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.

Nutrition Assistant

Fisio Center
Lages, Santa Catarina, Brazil
11.2016 - 12.2017

With an Nutrition Certified Certificate from

• Provided optimal customer service and individualized care by assisting patients with their menu requests and other nutritional needs.

• Developed nutrition plans addressing individual patient conditions, including diabetes and pancreatic syndrome.

• Assisted patients clients with meal plan development, addressing individualized dietary requirements.

• Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.

Azul Customer Service Agent

Azul Linhas Aereas (Brazilian Airline)
Lages, Santa Catarina, Brazil
08.2016 - 11.2016

• Promoted and sold air travel to the traveling public or freight forwarders.

• Provided assistance with passenger check-in and cargo acceptance.

• Interprets government rules and requirements for domestic travel.

• Meet and dispatched aircraft within established times.

• Provided assistance to distressed passengers and customers.

• Protected company property and revenue.

• Provided safe for travel.

• Used organizational skills to perform multiple tasks within a limited time period.

Bartender

Vidal Restaurante
Lages, Santa Catarina, Brazil
08.2015 - 03.2016

Bartender for a couple of months to help a friend out where his business was new and was really busy at the time.

Personal Trainer

Chibas Gym
Lages, Santa Catarina, Brazil
01.2014 - 12.2015

• Assisting and helping costumers know the exact training exercises, and correct form to exercises.

• Training that involves explaining and demonstrating exercises in a manner that provides the best workout each and every time, while motivating the members to reach their goals.

• Making training plans weekly and tracking their progress over the course of 8-12 weeks.

• Designed specific workout systems for individual clients based on performance ability.

Costumer Service

Flex Contact Center
Lages, Santa Catarina, Brazil
08.2012 - 12.2013

• Provided product and service information about credit and debit cards.

• Resolved all potential products and service problems, and informed as all as all the benefits of Santander Bank.

Education

Bachelor of Science - Nutrition

Facvest College (Not Finished)
Lages, Santa Catarina, Brazil
02.2016 - 02.2018

High School Diploma -

Energia High School
Lages, Santa Catarina, Brazil
12.2011 - 01.2012

Skills

Order picking and processing

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Timeline

Driver

DoorDash
12.2020 - Current

Cleaning Supervisor

Building Management And Services
11.2018 - 12.2020

Nutrition Assistant

Fisio Center
11.2016 - 12.2017

Azul Customer Service Agent

Azul Linhas Aereas (Brazilian Airline)
08.2016 - 11.2016

Bachelor of Science - Nutrition

Facvest College (Not Finished)
02.2016 - 02.2018

Bartender

Vidal Restaurante
08.2015 - 03.2016

Personal Trainer

Chibas Gym
01.2014 - 12.2015

Costumer Service

Flex Contact Center
08.2012 - 12.2013

High School Diploma -

Energia High School
12.2011 - 01.2012
Lucas Sartor