Lucas Scott
Rochester
Summary
Motivated college student currently attending SUNY Brockport with experience in customer service, food service, and retail. Reliable, hardworking, and able to work well in fast-paced environments while providing friendly customer service and supporting team operations.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
Rochester, NY
10.2023 - Current
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Facilitated training sessions for new employees on operational procedures and customer service standards.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
Cashier, Stocker
IGA Grocery Store
Rochester, NY
02.2024 - 08.2024
- Adapted to flexible scheduling and took on additional shifts to ensure efficiency.
- Restocked and organized merchandise around the store.
- Stocked, tagged and displayed merchandise as needed.
Education
Bachelor of Science -
SUNY Brockport
NY2028
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Heavy lifting
- Goal setting
- Product knowledge
- Complex Problem-solving
- Complaint resolution
- English speaking
- Task prioritization
- Equipment maintenance
Languages
English
Native or Bilingual
Timeline
Cashier, Stocker
IGA Grocery Store
02.2024 - 08.2024
Team Member
Tim Hortons
10.2023 - Current
Bachelor of Science -
SUNY Brockport