Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Clients List
Timeline
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Lucas Sewell

Corunna,MI

Summary

Business analyst with 12+ years of experience in optimizing workflows and enhancing software efficiency. Proficient in converting complex business requirements into actionable technical specifications, leading to improved decision-making and reduced processing times. Strong focus on cross-functional collaboration to drive innovation and ensure successful project execution.

Overview

13
13
years of professional experience

Work History

PROJECT MANAGER

Agate Software
Okemos, Mi
01.2020 - 11.2025
  • Directed cross-functional teams to achieve timely delivery of custom government software solutions.
  • Developed comprehensive project plans detailing scope, timelines, and resource allocation.
  • Facilitated stakeholder meetings to capture requirements and communicate project status.
  • Identified potential risks and implemented effective mitigation strategies.
  • Monitored project progress, adjusting plans to ensure adherence to deadlines.
  • Mentored junior team members in best practices for project management methodologies.
  • Simultaneously managed multiple projects with competing deadlines while maintaining quality standards.
  • Maintained detailed project plans, timelines, and budgets throughout project lifecycle.

BUSINESS ANALYST

Agate Software
Okemos, Mi
01.2016 - 11.2025
  • Led cross-functional teams to achieve milestones within budget.
  • Implemented tools that boosted productivity by 12%.
  • Analyzed risks to ensure seamless project execution.
  • Fostered collaboration and drove innovation across departments.
  • Streamlined reporting processes with data-driven solutions.
  • Configured software solutions to enhance functionality and reduce downtime.
  • Resolved 90% of client queries, significantly improving customer satisfaction.
  • Facilitated workshops to align objectives with deliverables.

CONFIGURATION SPECIALIST

Agate Software
Okemos, Mi
09.2013 - 12.2016
  • Configured software systems according to client specifications and requirements.
  • Collaborated with cross-functional teams to enhance configuration processes.
  • Developed documentation for system configurations and user guides.
  • Created detailed reports on system configurations, changes, and upgrades.
  • Conducted audits of system configurations to ensure compliance and accuracy.
  • Monitored system performance to identify potential issues promptly.
  • Established and maintained procedures for system installation, configuration, and troubleshooting.

HELP DESK

Agate Software
Okemos, Mi
05.2013 - 09.2013
  • Recorded customer interactions in help desk ticketing system for efficient tracking.
  • Managed daily operations of help desk team, assigning tasks and monitoring progress.
  • Evaluated results to enhance team performance and service delivery.
  • Monitored help desk tickets to ensure prompt resolution of customer inquiries.

Education

BACHELOR'S DEGREE - COMPUTER SCIENCE

University of Phoenix-Arizona Online
05.2012

ASSOCIATE'S DEGREE - COMPUTER SCIENCE

University of Phoenix-Arizona Online
01.2010

Skills

  • Data analysis and financial analysis
  • Stakeholder engagement and communication
  • Cross-functional collaboration
  • Team leadership and project management
  • Budget management and risk management
  • Business process improvement
  • Problem solving and requirements gathering
  • Strategic planning

Hobbies and Interests

  • Playing pool (billiards) in the fall and winter months
  • Golfing in the spring and summer months
  • Going to the gym and keeping up on fitness

References

  • Jacob Tropf, Agate Software, tropf1jt@gmail.com, 1 (517) 881-6223
  • Jim Conklin, Extreme Mansonry, 1 (517) 719-7590
  • Lester Sewell, Hayworth, lester.sewell@haworth.com, 517 388-9560

Clients List

  • Arkansas State Police - Highway Safety Office
  • Arkansas Department of Finance and Administration
  • Michigan Department of Labor and Economic Opportunity, Employment & Training, Workforce Development
  • Michigan Department of Agriculture & Rural Development
  • Michigan Department of Environment, Great Lakes, and Energy
  • Michigan Department of Labor and Economic Opportunity, Employment & Training, Workforce Development (KCP, FFF)
  • South Dakota Department of Public Safety - Homeland Security
  • South Dakota Department of Public Safety - Office of Highway Safety
  • South Dakota Department of Public Safety - Victims Services

Timeline

PROJECT MANAGER

Agate Software
01.2020 - 11.2025

BUSINESS ANALYST

Agate Software
01.2016 - 11.2025

CONFIGURATION SPECIALIST

Agate Software
09.2013 - 12.2016

HELP DESK

Agate Software
05.2013 - 09.2013

BACHELOR'S DEGREE - COMPUTER SCIENCE

University of Phoenix-Arizona Online

ASSOCIATE'S DEGREE - COMPUTER SCIENCE

University of Phoenix-Arizona Online