Lucas Sewell
Corunna,MI
Summary
Business analyst with 12+ years of experience in optimizing workflows and enhancing software efficiency. Proficient in converting complex business requirements into actionable technical specifications, leading to improved decision-making and reduced processing times. Strong focus on cross-functional collaboration to drive innovation and ensure successful project execution.
Overview
13
13
years of professional experience
Work History
PROJECT MANAGER
Agate Software
Okemos, Mi
01.2020 - 11.2025
- Directed cross-functional teams to achieve timely delivery of custom government software solutions.
- Developed comprehensive project plans detailing scope, timelines, and resource allocation.
- Facilitated stakeholder meetings to capture requirements and communicate project status.
- Identified potential risks and implemented effective mitigation strategies.
- Monitored project progress, adjusting plans to ensure adherence to deadlines.
- Mentored junior team members in best practices for project management methodologies.
- Simultaneously managed multiple projects with competing deadlines while maintaining quality standards.
- Maintained detailed project plans, timelines, and budgets throughout project lifecycle.
BUSINESS ANALYST
Agate Software
Okemos, Mi
01.2016 - 11.2025
- Led cross-functional teams to achieve milestones within budget.
- Implemented tools that boosted productivity by 12%.
- Analyzed risks to ensure seamless project execution.
- Fostered collaboration and drove innovation across departments.
- Streamlined reporting processes with data-driven solutions.
- Configured software solutions to enhance functionality and reduce downtime.
- Resolved 90% of client queries, significantly improving customer satisfaction.
- Facilitated workshops to align objectives with deliverables.
CONFIGURATION SPECIALIST
Agate Software
Okemos, Mi
09.2013 - 12.2016
- Configured software systems according to client specifications and requirements.
- Collaborated with cross-functional teams to enhance configuration processes.
- Developed documentation for system configurations and user guides.
- Created detailed reports on system configurations, changes, and upgrades.
- Conducted audits of system configurations to ensure compliance and accuracy.
- Monitored system performance to identify potential issues promptly.
- Established and maintained procedures for system installation, configuration, and troubleshooting.
HELP DESK
Agate Software
Okemos, Mi
05.2013 - 09.2013
- Recorded customer interactions in help desk ticketing system for efficient tracking.
- Managed daily operations of help desk team, assigning tasks and monitoring progress.
- Evaluated results to enhance team performance and service delivery.
- Monitored help desk tickets to ensure prompt resolution of customer inquiries.
Education
BACHELOR'S DEGREE - COMPUTER SCIENCE
University of Phoenix-Arizona Online
05.2012
ASSOCIATE'S DEGREE - COMPUTER SCIENCE
University of Phoenix-Arizona Online
01.2010
Skills
- Data analysis and financial analysis
- Stakeholder engagement and communication
- Cross-functional collaboration
- Team leadership and project management
- Budget management and risk management
- Business process improvement
- Problem solving and requirements gathering
- Strategic planning
Hobbies and Interests
- Playing pool (billiards) in the fall and winter months
- Golfing in the spring and summer months
- Going to the gym and keeping up on fitness
References
- Jacob Tropf, Agate Software, tropf1jt@gmail.com, 1 (517) 881-6223
- Jim Conklin, Extreme Mansonry, 1 (517) 719-7590
- Lester Sewell, Hayworth, lester.sewell@haworth.com, 517 388-9560
Clients List
- Arkansas State Police - Highway Safety Office
- Arkansas Department of Finance and Administration
- Michigan Department of Labor and Economic Opportunity, Employment & Training, Workforce Development
- Michigan Department of Agriculture & Rural Development
- Michigan Department of Environment, Great Lakes, and Energy
- Michigan Department of Labor and Economic Opportunity, Employment & Training, Workforce Development (KCP, FFF)
- South Dakota Department of Public Safety - Homeland Security
- South Dakota Department of Public Safety - Office of Highway Safety
- South Dakota Department of Public Safety - Victims Services
Timeline
PROJECT MANAGER
Agate Software
01.2020 - 11.2025
BUSINESS ANALYST
Agate Software
01.2016 - 11.2025
CONFIGURATION SPECIALIST
Agate Software
09.2013 - 12.2016
HELP DESK
Agate Software
05.2013 - 09.2013
BACHELOR'S DEGREE - COMPUTER SCIENCE
University of Phoenix-Arizona Online
ASSOCIATE'S DEGREE - COMPUTER SCIENCE
University of Phoenix-Arizona Online