Lucas Sprow
Reading,PA
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing a creative mindset to drive needed improvements and complete tasks. Skilled with business correspondence, bookkeeping, and customer service.
Overview
5
5
years of professional experience
Work History
Office Manager
Derr, Hawman & Derr, LLC
Shillington, Pennsylvania
08.2022 - Current
- Facilitated filing of client paperwork, ensuring compliance with legal requirements.
- Completed necessary forms for estates accurately and efficiently.
- Tracked all filings to ensure timely submission and adherence to deadlines.
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.
- Managed office website content, providing accurate information for visitors.
Food Delivery Driver
DoorDash
Shillington, Pennsylvania
11.2021 - 04.2022
- Delivered orders safely and efficiently
- Managed time effectively to ensure timely deliveries and customer satisfaction
- Verified order accuracy before delivery to enhance customer experience
- Transported food in insulated bags to preserve temperature and quality
Retail Sales Associate
Five Below
Wyomissing, Pennsylvania
08.2021 - 11.2021
- Welcomed customers upon store entry and offered assistance, fostering a positive shopping atmosphere.
- Guided customers in locating products and addressing inquiries, enhancing their shopping experience.
- Maintained store organization and ensured product displays were appealing.
- Operated cash register and processed transactions accurately.
- Handled returns and exchanges while following store policies effectively.
Education
Some College (No Degree) - Business Administration And Management
Alvernia University
Reading, PA05-2028
Digital Marketing And E-Commerce
Coursera
Online11-2022
Skills
- Office administration
- Project management
- Customer service
- Data analysis
- Google Sheets
- Microsoft Excel
- Google Analytics
- Digital marketing
- Search engine optimization
- Social media management
- E-Commerce
Timeline
Office Manager
Derr, Hawman & Derr, LLC
08.2022 - Current
Food Delivery Driver
DoorDash
11.2021 - 04.2022
Retail Sales Associate
Five Below
08.2021 - 11.2021
Some College (No Degree) - Business Administration And Management
Alvernia University
Digital Marketing And E-Commerce
Coursera