Lucas Stinson
Lexington,NC
Summary
Security professional with solid expertise in safeguarding assets, maintaining order, and ensuring safety. Strong focus on collaboration, reliability, and adaptability to changing situations. Skilled in threat assessment, emergency response, and conflict resolution. Known for integrity, vigilance, and effective communication.
Security professional with commitment to maintaining high standards and delivering results. Proven ability to manage security operations, respond to emergencies, and ensure safety of personnel and property. Known for strong team collaboration, adaptability to changing needs, and reliability in all situations.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Armed Security Officer
Atruim Medical Center
Lexington, NC
08.2023 - Current
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Documented incidents of property damage, theft, and unauthorized presence, facilitating timely responses and investigations.
- Conducted regular patrols of key areas to spot and control security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Coordinated with security team and building supervisors using two-way radios and mobile devices to ensure effective communication and response.
- Responded to alarms to assess potential security breaches and determine necessary actions., investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to emergency situations to assess and deflect issues.
- Remained calm, assertive, and mindful to think critically and solve problems during stressful situations.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Implemented security rules to ensure compliance and maintain a safe environment. and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Utilized physical and verbal techniques to assess and address suspicious activities, enhancing overall security presence.
Security Officer
Allied Universal Security Services
Thomasville, NC
11.2022 - 08.2023
- Secured premises and personnel by patrolling property.
- Investigated suspicious activities and persons to maintain security of premises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Documented observations and interviewed witnesses to prepare comprehensive incident reports.
- Examined doors, windows and gates to verify security.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Compiled thorough reports on security breaches and investigations to support incident resolution and improve protocols.
Fitter
Environmental Air Systems Inc
High Point, NC
01.2022 - 09.2022
- Measured, marked, cut, bored, fitted and installed various structural components in accordance with blueprints and job specifications using hand and power tools.
- Maintained work records and logs, enabling management to track production and generate accurate reports.
- Interpreted schematics, isometrics and installation drawings to implement understanding of symbols, reference lines and work points into actual installation projects.
- Executed various manual labor tasks to support team productivity on projects. and random jobs to help teams accomplish goals.
- Loaded and unloaded construction materials to prepare for use in construction.
- Implemented company policies to ensure a safe and compliant work environment. to promote safety and compliance.
- Interpreted schematics, isometrics and installation drawings to implement understanding of symbols, reference lines and work points in actual installation projects.
- Collaborated with supervisor to identify and execute projects, implementing repairs, expansions, and new installations that met customer requirements.
- Maintained work records and logs to help management track production and generate reports.
- Performed manual labor and random jobs to help teams accomplish goals.
- Recorded center to center measurements of areas requiring field run systems and fabricated the system based on measurements taken, applying specialized fit up techniques as appropriate.
- Followed safe work practices, which included fall protection and personal protective equipment.
Customer Service Lead
Food Lion
Thomasville, NC
01.2020 - 11.2021
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Clarified customer issues and identified root causes to effectively resolve product or service complaints.
- Trained and mentored new team members to enhance skills and improve overall team performance.
- Analyzed customer service trends to identify opportunities for improvement and delivered actionable feedback to management.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Reviewed associate performance to identify training needs.
Education
High School Diploma -
Brittain Academy
High Point, NC05-2021
Skills
- Security Guard License
- Armed security guard certification
- Incident Response
- Emergency Preparedness
- Crisis Intervention
- De-escalation techniques
- Site surveillance
- Report Writing
- Investigative Skills
- Investigate Incidents
- Unauthorized entry prevention
- Foot and Vehicle Patrol
- Perimeter Patrol
- Facility Protection
- Code Enforcement
- Safety and Security
- Train Employees
- Superior Customer Service
- Community Engagement
- Public safety
- Coordination
- Critical Thinking
- Firearms proficiency
- First aid training
- Active Listening
- Social Perceptiveness
Accomplishments
- Successfully de-escalated multiple high-tension situations without unnecessary use of force.
- Identified and reported security vulnerabilities, helping management improve site safety and access-control procedures.
- Maintained 100% compliance with firearm-safety and security protocols during armed assignments.
- Responded to security and emergency incidents promptly, providing accurate documentation and communication to supervisors.
- Consistently completed detailed incident reports and shift logs with accurate and timely information.
- Provided security coverage for large-scale events, managing access control, crowd safety, and emergency response procedures.
Certification
- Licensed Nc Private protective Servicers Board - Issued November 30 2022 - Expiration
- IHASS Basic
- Taser Certification
- Pepper Spray Certification
- CPR Certification
- MOAB Certification
- Armed Guard Card
- CPI Certification
- Concealed Carry Handgun Permit
- Successfully completed state-required firearms training and qualification.
Timeline
Armed Security Officer
Atruim Medical Center
08.2023 - Current
Security Officer
Allied Universal Security Services
11.2022 - 08.2023
Fitter
Environmental Air Systems Inc
01.2022 - 09.2022
Customer Service Lead
Food Lion
01.2020 - 11.2021
High School Diploma -
Brittain Academy