Enthusiastic and reliable professional with a diverse background in customer service and hospitality management. Known for fostering welcoming environments and implementing solutions that improve guest experiences and streamline operations.
Overview
10
10
years of professional experience
Work History
Outside Service Attendant
Paradise Valley Country Club
Phoenix, Arizona
09.2024 - Current
Provided personalized service to members and guests, enhancing their experience in high-volume country club setting.
Greeted and assisted members, fostering a welcoming atmosphere in line with upscale service standards.
Oversaw daily inventory of golf carts, ensuring timely identification and reporting of maintenance needs.
Server Assistant
Mastros City Hall Steakhouse
Scottsdale, Arizona
08.2023 - 03.2025
Supported servers in delivering world-class, personalized service to high profile guests in a fine dining steakhouse.
Communicated guest needs effectively to ensure exceptional dining experiences.
Performed opening and closing sidework duties, including stocking service stations, polishing glassware/ silverware, and ensuring dining areas met luxury standards before and after shifts.
Bottling Line Supervisor
Vaz Brothers
Acampo, California
06.2018 - 09.2021
Overseeing the mobile bottling unit, ensuring the wine bottles are moving throughout the line system correctly.
Supervised daily operations of production line to ensure workflow efficiency.
Coordinated with maintenance teams to resolve equipment issues promptly.
Case Stacker
Vaz Brothers
Acampo, California
06.2016 - 09.2018
Loaded & unloaded wine cases onto or from pallets. Strictly following safety rules, closing boxes, and running pallets through tape machines.
Collaborated with team members to ensure smooth workflow in loading and unloading tasks.
Cleaned work areas daily, disposing of waste materials properly.