Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Lucas Viana

Boston,MA

Summary

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Overview

3
3
years of professional experience

Work History

Red Sox Security Team

Boston Red Sox
03.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Use critical thinking to diffuse situations that could arise in an instance, or in the future.

Restaurant Waiter

99 Restaurant & Pub
06.2021 - Current
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Insurance Agent Assistant

Alpha Insurance Agency
05.2020 - 12.2020
  • Served as point-of-contact for potential and existing [Type] insurance customers.
  • Generated leads and met with potential clients to explain insurance options and encourage purchases.
  • Researched and resolved areas of concern for potential and existing clients.
  • Participated in networking events and developed relationships with potential clients to increase sales.


Education

Bachelor of Science - Criminal Justice

Suffolk University
Boston, MA
05.2025

Skills

  • Investigative Skills
  • Cargo and Freight
  • Flexibility Techniques
  • Surveillance
  • Client Requirements
  • Reading Comprehension
  • Security Screening
  • Emergency Situations
  • Keen Observer

Accomplishments

Suffolk University Dean's List (Spring 2022-Spring 2023)


Languages

Portuguese
Native or Bilingual

Timeline

Red Sox Security Team

Boston Red Sox
03.2023 - Current

Restaurant Waiter

99 Restaurant & Pub
06.2021 - Current

Insurance Agent Assistant

Alpha Insurance Agency
05.2020 - 12.2020

Bachelor of Science - Criminal Justice

Suffolk University

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Lucas Viana