Lucas J. Roll
3737 Coleport, Lake Orion,MI
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
16
16
years of professional experience
Work History
Instrument Technician
McCourts Music Group
03.2017 - Current
- Enhanced musician performances by providing well-maintained and properly tuned instruments.
- Enhanced customer satisfaction by providing timely and accurate guitar repairs and maintenance services.
- Developed strong relationships with clients by offering personalized advice on proper instrument care and maintenance practices.
- Conducted comprehensive assessments of damaged instruments, determining the most effective repair methods for optimal results.
Retail Sales Associate
McCourt's Music Group
09.2008 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Private Lesson Instructor
McCourts Music
09.2007 - 06.2020
- Increased student comprehension by utilizing diverse teaching methods and differentiated instruction.
- Developed strong relationships with students and parents, fostering a supportive learning environment.
- Demonstrated flexibility in working with students of varying ages, skill levels, and learning preferences for optimal instructional outcomes.
Education
Bachelor of Arts - Music Performance
Central Michigan University
Mount Pleasant, MISkills
- Customer Service
- POS System Operation
- Product Recommendations
- Sales Expertise
Other Relatable Work Experience
Praise and Worship Director at King of Kings Lutheran Church
Timeline
Instrument Technician
McCourts Music Group
03.2017 - Current
Retail Sales Associate
McCourt's Music Group
09.2008 - Current
Private Lesson Instructor
McCourts Music
09.2007 - 06.2020
Bachelor of Arts - Music Performance
Central Michigan University