Lucas James Barnes
Wendell,NC
Overview
14
14
years of professional experience
Work History
Inbound Sales Associate
Pepsi Bottling Ventures LLC
Cary, NC
10.2024 - Current
- Promoted to Inbound Sales A
- Executed inbound sales strategies to maximize customer engagement and product distribution.
- Assisted customers with product selection, providing tailored recommendations based on needs.
- Managed and processed high-volume orders efficiently, ensuring timely delivery to clients.
- Conducted regular follow-ups with customers, enhancing satisfaction and retention rates.
Outbound Sales Associate
Pepsi Bottling Ventures LLC
Cary, NC
07.2024 - 11.2024
- Managed outbound customer inquiries to enhance sales and improve customer satisfaction.
- Developed product knowledge to effectively address customer needs and drive revenue growth.
- Utilized CRM systems to track customer interactions and streamline sales processes.
- Collaborated with team members to create effective promotional strategies for products.
- Trained new associates on sales techniques and customer service best practices.
Line Cook
Hilton Garden Inn Hotel
Raleigh
07.2023 - 12.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Dishwasher/Line Cook
Hilton Garden Inn Hotel
Asheville, NC
05.2022 - 07.2023
- Was promoted from dishwasher to line cook after 5 months
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Concessions Manager
Golf Club
11.2019 - 02.2020
- Provided snacks and food to customers as needed.
- Greeted customers and directed to requested areas of Golf Club.
- Provided excellent customer service.
- Participated in kitchen duties when requested.
Warehouse Assistant & Customer Service Representative
Habitat For Humanity
05.2018 - 11.2018
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Greeted customers and directed to requested products.
- Packaged merchandise.
- Verified quality standards.
- Loaded cars for customers & moved lumber.
Waiter
Dickey's Barbecue Pit
05.2017 - 11.2017
- Food preparation - Smoking meat, preparing clean environment for chefs, and collecting and providing ingredients.
- Worked food line and cash register.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Bussed and reset tables, working efficiently to keep dining room and work areas clean.
Patient assistant
Duke Hospital
08.2016 - 10.2016
- Nurtured patients.
- Established team to help meet patient requirements.
- Provided patients with blankets, food, and drinks before and after surgeries.
Ambassador
Juvenile Diabetes Research Foundation
01.2014 - 12.2014
- Met with Senator David Price to discuss funding for diabetes.
- Helped organize gala for fundraising regarding diabetes.
- Provided aid to newly diagnosed children with Type 1 diabetes.
Muscular Dystrophy Association
01.2012 - 12.2014
- Worked alongside a team to help plan and organize an annual walk.
- Assisted patients of all different ages suffering from muscular dystrophy.
- Supervised team of 8 volunteers in charge of greeting participants.
Education
Computer science -
Cape Fear Community College
Raleigh, NCComputer science -
Wake Tech Community College
Raleigh, NCHigh School Diploma -
North Raleigh Christian Academy
Skills
- Completed basic electrical tasks, including ceiling fan installation and outlet daisy chaining Supported efforts to establish new electrical outlets in residential settings
- Demonstrated proficiency in operating and maintaining basic tools safely
- Exhibited meticulous attention to detail in all tasks
- Demonstrated proficiency in wood-cutting, sanding, and shaping techniques
- Executed drywall repair projects with precision and attention to detail
- Demonstrated enthusiasm and commitment to continuous learning and professional development
Additional Information
- Diabetes awards for outstanding service from the Juvenile Diabetes Research Foundation Personal
Timeline
Inbound Sales Associate
Pepsi Bottling Ventures LLC
10.2024 - Current
Outbound Sales Associate
Pepsi Bottling Ventures LLC
07.2024 - 11.2024
Line Cook
Hilton Garden Inn Hotel
07.2023 - 12.2023
Dishwasher/Line Cook
Hilton Garden Inn Hotel
05.2022 - 07.2023
Concessions Manager
Golf Club
11.2019 - 02.2020
Warehouse Assistant & Customer Service Representative
Habitat For Humanity
05.2018 - 11.2018
Waiter
Dickey's Barbecue Pit
05.2017 - 11.2017
Patient assistant
Duke Hospital
08.2016 - 10.2016
Ambassador
Juvenile Diabetes Research Foundation
01.2014 - 12.2014
Muscular Dystrophy Association
01.2012 - 12.2014
Computer science -
Cape Fear Community College
Computer science -
Wake Tech Community College
High School Diploma -
North Raleigh Christian Academy