Christopher Norman
Plainfield,IL
Summary
Achieved high levels of customer satisfaction through dedicated service and quality assurance. Delivered consistent results by maintaining a strong work ethic and reliability. Fostered teamwork and collaboration to drive project success and enhance overall performance.
Overview
28
28
years of professional experience
Work History
ASM (Area Sales Manager)
Keurig Dr Pepper, Inc.
Northlake, IL
01.2004 - Current
- Managed communication with grocery stores and retail centers to service approximately 80-90 accounts monthly.
- Designed and executed commercial displays to enhance customer attraction and engagement.
- Facilitated acquisition of plans from display designers or managers and engaged in discussions regarding implementation with clients or supervisors.
- Managed inventory levels in designated accounts and coordinated order preparation for timely fulfillment.
Warehouse Worker
Dominick's Finer Foods
Northlake, IL
01.2000 - 01.2003
- Warehouse Picker (Seasonal)
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
- Picked and packed between 15-20 orders per day on a strict time schedule
- Obtained merchandise from bins or shelves
- Placed merchandise on conveyors leading to wrapping areas in preparation for shipment
Grocery Stocker
Whole Foods Market
River Forest, IL
01.1998 - 01.1999
- Took inventory and examine merchandise to identify items to be reordered or replenished
- Unloaded trucks with packages and merchandise to bring into the store
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
- Received, opened, unpacked and issued sales floor merchandise
- Answered customers' questions about merchandise and advise customers on merchandise selection
Education
Associate of Applied Science - Electronic Systems Technician
Coyne College
Chicago, IL01.2014
Computer Science
University of Arkansas at Pine Bluff
Bluff, AK01.2003
Skills
Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve workflow efficiency
Identified, selected, and applied various types of conductors and cables for telecommunications and security systems
Leveraged extensive background knowledge to oversee installation and termination of telephone and data systems
Executed hands-on application of fiber-optic technology principles, emphasizing fundamentals and benefits
Executed installation of fiber-optic cabling, including splicing and termination, ensuring adherence to industry standards
Diagnosed and resolved electrical issues in both commercial and residential settings
Assisted in installation of home automation systems, fire alarms, security alarms, and cable connections Helped troubleshoot and resolve issues with alarm systems Supported clients in understanding system functionalities
Executed installation of 100-200 amp electrical service for commercial and residential properties
Executed troubleshooting and installation of 2-way and 3-way switches to ensure optimal electrical functionality
Timeline
ASM (Area Sales Manager)
Keurig Dr Pepper, Inc.
01.2004 - Current
Warehouse Worker
Dominick's Finer Foods
01.2000 - 01.2003
Grocery Stocker
Whole Foods Market
01.1998 - 01.1999
Associate of Applied Science - Electronic Systems Technician
Coyne College
Computer Science
University of Arkansas at Pine Bluff