Lucca Cervini
Venice,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Restaurant Triana Tapas
San Juan , Puerto Rico
2023.05 - 2024.05
- Greeted customers, provided menus and answered questions about menu items.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Assisted guests with making food and beverage selections.
- Resolved customer complaints in a polite manner according to company policy.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Sports Coach
Nautic Base (Barcelona,Spain)
Barcelona , Catalunya
2021.06 - 2023.04
- Organized and supervised practice sessions, drills, and scrimmages.
- Developed and implemented individualized training plans for athletes to improve their performance.
- Instructed athletes on proper techniques and safety protocols for a variety of sports.
- Managed team rosters, equipment inventories, and budgeting responsibilities.
- Worked closely with parents to discuss student-athlete's performance.
- Performed administrative tasks such as scheduling meetings or ordering supplies.
Education
Associate of Science - Sports Therapy
Pifma
Barcelona,Spain2023-06
Associate of Science - Physical Therapy
Inter American University of Puerto Rico Metropolitan Campus
San Juan, PRSkills
- Memory retention
- Professional Appearance
- Sales Techniques
- Positive and professional
- Adaptable and Flexible
- Problem-Solving
- Effective Communication
- High Energy and Stamina
- Reliability
Languages
Spanish
Native/ Bilingual
Affiliations
- Pro soccer player
- Personal trainer
- Water sports instructor (Kayak,Paddlesurf,surf)
Timeline
Restaurant Waiter
Restaurant Triana Tapas
2023.05 - 2024.05
Sports Coach
Nautic Base (Barcelona,Spain)
2021.06 - 2023.04
Associate of Science - Sports Therapy
Pifma
Associate of Science - Physical Therapy
Inter American University of Puerto Rico Metropolitan Campus
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