Lucerito Lopez
Copperas Cove
Summary
Customer service and administrative professional with experience in retail operations, salon coordination, and front desk management. Bilingual (English/Spanish) with strong communication, organizational, and problem-solving skills. Experienced in high-volume environments requiring accuracy, professionalism, and adaptability.
Overview
7
7
years of professional experience
Work History
military relocation & family readiness
self employed
Killeen, TX
06.2023 - Current
- Managed household operations during military deployment and relocation (PCS).
- Coordinated logistics, scheduling, documentation, and transition planning for interstate move.
- Maintained adaptability and resilience during high-tempo deployment cycles.
- Continued professional development and maintained cosmetology licensure.
Guest services coordinator
Ulta Beauty Salon
Fayetteville, NC
11.2022 - 06.2023
- Coordinated daily guest check-in procedures and managed appointment scheduling system.
- Provided customer service to 50+ clients per shift in person and via phone/email.
- Processed financial transactions accurately using point-of-sale systems.
- Maintained salon sanitation standards in compliance with health regulations.
- Resolved customer concerns professionally to ensure satisfaction and retention.
- Managed inventory restocking and supply organization to support daily operations.
sales associate
American Eagle
Fayetteville, NC
06.2021 - 01.2022
- Assisted customers with merchandise selection and product information.
- Maintained store presentation and visual merchandising standards.
- Operated cash register and handled financial transactions accurately.
- Conducted inventory checks and assisted with stock replenishment.
- Promoted sales initiatives and upsold merchandise to increase revenue.
hairstylist
Johana Almaguar
Dallas, TX
03.2020 - 03.2021
- Provided professional hair services including cuts, styling, and treatments.
- Maintained compliance with state cosmetology sanitation standards.
- Built repeat client base through high-quality customer service.
- Recommended retail products to clients to support hair care maintenance.
- Managed appointment flow to ensure timely service delivery.
Guest services coordinator
Johana Almaguar
Dallas, TX
08.2019 - 03.2020
- Scheduled appointments and maintained client records.
- Answered and routed incoming calls.
- Maintained organized front desk operations.
- Provided administrative support to salon staff.
Education
High school diploma or equivalent -
Skyline High School
Dallas, TX06.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Active listening
- Verbal communication
- Multitasking Abilities
Language skills
Spanish Spoken: Intermediate | Written: Intermediate | Read: Intermediate
Timeline
military relocation & family readiness
self employed
06.2023 - Current
Guest services coordinator
Ulta Beauty Salon
11.2022 - 06.2023
sales associate
American Eagle
06.2021 - 01.2022
hairstylist
Johana Almaguar
03.2020 - 03.2021
Guest services coordinator
Johana Almaguar
08.2019 - 03.2020
High school diploma or equivalent -
Skyline High School