Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Hi, I’m

Lucero Cordova

El Paso,TX
Lucero Cordova

Summary

Efficient, accurate and detail-oriented in any field required that takes initiative and has an innate drive to succeed. Highly motivated to expand knowledge and skills. Capable of contributing to team projects while demonstrating individual leadership and success, management and administrative support. Friendly and enthusiastic who consistently meets customer service satisfaction goals.

Overview

10
years of professional experience

Work History

Blossom Beauty Spa
Juarez , Chihuahua

Beauty Salon Owner
07.2016 - Current

Job overview

  • Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
  • Kept records for production, inventory, income, and expenses.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Determined pricing for products or services based on costs and competition.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.

The Limited
El Paso, Tx

Sales Manager
06.2014 - 11.2016

Job overview

  • Efficiently training new sales associates
  • Process cash and credit payments rapidly and accurately
  • Boosted conversion rates through innovative customer relationship building and landing optimization
  • Well handling in selling store credit cards.
  • Established relationships with key clients, while maintaining existing customer base.
  • Conducted market research and reported on competitors.

Canal 50
Juarez, Chihuahua

Television News Anchor
12.2015 - 11.2016

Job overview

  • Presented news stories through in-depth videotaped segments or live transmissions from on-scene reporters.
  • Monitored local, national, and international events via internet resources and other media outlets.
  • Participated in promotional activities including attending community events or speaking engagements.
  • Monitored weather forecasts for potential storms or severe weather conditions.

Gobierno Municipal De Ciudad Juarez
Cd. Juarez, Chih

Administrative Assistant
02.2014 - 06.2014

Job overview

  • Greeted people in a very nice way and tried help them with their needs
  • Answered a high volume of phone calls and email inquiries
  • Coordinated events and worked on projects
  • Organize and attended meetings, including compiling all documents and reports ahead of time
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.

Education

Instituto Tec Milenio
, Juarez, Chih. Mx

Marketing from International Business Mgmt, Human Resources
12-2018

Tecnologico De Monterrey
, Juarez, Chih. Mx

High school Diploma
06-2014

Trucco Beauty Institute
, El Paso, TX

from Lash Tech

Skills

  • Leadership Development
  • Strong interpersonal skills
  • Training Programs
  • Excellent Punctuality and Customer Service
  • Business Administration
  • Customer Relations
  • Public Speaking
  • Work Planning and Prioritization
  • Labor Relations
  • Risk Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Beauty Salon Owner

Blossom Beauty Spa
07.2016 - Current

Television News Anchor

Canal 50
12.2015 - 11.2016

Sales Manager

The Limited
06.2014 - 11.2016

Administrative Assistant

Gobierno Municipal De Ciudad Juarez
02.2014 - 06.2014

Instituto Tec Milenio

Marketing from International Business Mgmt, Human Resources

Tecnologico De Monterrey

High school Diploma

Trucco Beauty Institute

from Lash Tech
Lucero Cordova