Hi, I’m
Lucero Cordova
El Paso,TX
Summary
Efficient, accurate and detail-oriented in any field required that takes initiative and has an innate drive to succeed. Highly motivated to expand knowledge and skills. Capable of contributing to team projects while demonstrating individual leadership and success, management and administrative support. Friendly and enthusiastic who consistently meets customer service satisfaction goals.
Overview
10
years of professional experience
Work History
Blossom Beauty Spa, Juarez , Chihuahua
Beauty Salon Owner
07.2016 - Current
Job overview
- Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
- Kept records for production, inventory, income, and expenses.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Determined pricing for products or services based on costs and competition.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
The Limited, El Paso, Tx
Sales Manager
06.2014 - 11.2016
Job overview
- Efficiently training new sales associates
- Process cash and credit payments rapidly and accurately
- Boosted conversion rates through innovative customer relationship building and landing optimization
- Well handling in selling store credit cards.
- Established relationships with key clients, while maintaining existing customer base.
- Conducted market research and reported on competitors.
Canal 50, Juarez, Chihuahua
Television News Anchor
12.2015 - 11.2016
Job overview
- Presented news stories through in-depth videotaped segments or live transmissions from on-scene reporters.
- Monitored local, national, and international events via internet resources and other media outlets.
- Participated in promotional activities including attending community events or speaking engagements.
- Monitored weather forecasts for potential storms or severe weather conditions.
Gobierno Municipal De Ciudad Juarez, Cd. Juarez, Chih
Administrative Assistant
02.2014 - 06.2014
Job overview
- Greeted people in a very nice way and tried help them with their needs
- Answered a high volume of phone calls and email inquiries
- Coordinated events and worked on projects
- Organize and attended meetings, including compiling all documents and reports ahead of time
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Education
Instituto Tec Milenio , Juarez, Chih. Mx
Marketing from International Business Mgmt, Human Resources
12-2018
Tecnologico De Monterrey , Juarez, Chih. Mx
High school Diploma
06-2014
Trucco Beauty Institute , El Paso, TX
from Lash Tech
Skills
- Leadership Development
- Strong interpersonal skills
- Training Programs
- Excellent Punctuality and Customer Service
- Business Administration
- Customer Relations
- Public Speaking
- Work Planning and Prioritization
- Labor Relations
- Risk Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Beauty Salon Owner
Blossom Beauty Spa
07.2016 - Current
Television News Anchor
Canal 50
12.2015 - 11.2016
Sales Manager
The Limited
06.2014 - 11.2016
Administrative Assistant
Gobierno Municipal De Ciudad Juarez
02.2014 - 06.2014
Instituto Tec Milenio
Marketing from International Business Mgmt, Human Resources
Tecnologico De Monterrey
High school Diploma
Trucco Beauty Institute
from Lash Tech
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