Lucero Luna Garcia

• Provide direct donor care during plasmapheresis procedures while ensuring safety and comfort throughout treatment
• Operate and troubleshoot apheresis machines used for plasma collection
• Monitor donor condition and respond to complications or adverse reactions
• Train and mentor new technicians on phlebotomy technique, patient care, and equipment operation
• Maintain accurate documentation and ensure compliance with FDA, OSHA, and cGMP regulations
• Collaborate with quality and operations teams to resolve deviations and improve patient safety

• Delivered customer service in high-volume retail environment
• Processed transactions accurately while maintaining efficiency and professionalism
• Assisted with inventory organization and merchandising

• Successfully completed 500+ venipunctures using evacuated tube systems and butterfly needles
• Verified patient identity and ensured correct specimen labeling and collection procedures
• Educated patients on stool and urine specimen collection
• Maintained clean and organized laboratory workstations in fast-paced clinical settings

• Maintained laboratory equipment and ensured proper functionality
• Assisted research staff with data and software development for medical imaging systems