Lucero Monegro

• Prepared and served high-quality beverages according to Boleria standards.
• Maintained cleanliness and organization of workstations to ensure efficient operations.
• Assisted customers with menu selections, providing exceptional service and product knowledge.
• Operated espresso machines and other equipment while adhering to safety protocols.
• Collaborated with team members to optimize workflow during peak hours.
• Monitored inventory levels and restocked supplies.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
• Operated point-of-sale system efficiently, handling cash transactions and processing orders accurately.
• Prepared food and beverages according to standardized recipes, maintaining quality and consistency.
• Assisted in training new team members on operational procedures and customer engagement techniques.

• Assisted in coordinating daily activities for program participants, enhancing engagement and participation.
• Developed educational materials to support youth development, fostering learning and growth opportunities.
• Maintained accurate records of participant progress, ensuring compliance with program requirements and reporting standards.
• Facilitated workshops on career readiness, equipping youth with essential skills for future employment.
• Utilized effective time management techniques to balance multiple responsibilities while maintaining high-quality performance standards consistently.
• Demonstrated flexibility by adapting quickly when unforeseen circumstances required changes in plans or schedules.
• Ensured compliance with safety protocols during all program activities to minimize potential risks or hazards for participants and staff alike.

• Collaborated with team members to streamline operational processes, improving overall program efficiency.
• Mentored new employees on best practices and organizational policies, promoting a supportive work environment.
• Evaluated program outcomes and provided feedback for continuous improvement initiatives, driving effectiveness in service delivery.
• Implemented strategies to enhance participant satisfaction, contributing to positive feedback and program reputation.
• Supported participant engagement through organizing workshops and recreational activities.

- Gael Scholarship Recipient

RESEARCH EXPERIENCE

- How social media effects self-esteem and satisfaction with life

-Attitudes towards sexual violence in Latin America

CERTIFICATIONS & TRAINING

• CITI Human Subjects Research Certification

SKILLS

• SPSS
• JASP
• Research Methods
• Literature Reviews
• Data Collection
• Statistical Analysis
• Microsoft Office