Lucero Ruiz
Summary
Results-driven shift leader with a strong focus on operational excellence and customer satisfaction. Skilled in training staff, managing inventory, and adhering to food safety regulations, ensuring a safe and efficient working environment.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Cashier and preparation
Donut Palace
Hallsville, Texas
09.2025 - Current
- Processed customer transactions quickly and accurately at the register.
- Maintained cleanliness and organization of the checkout area throughout shifts.
- Handled cash, credit, and electronic payments with attention to detail
- Provided friendly customer service to enhance shopping experiences in the store.
- Monitored food quality during preparation to meet health and safety standards.
- Collaborated with team members to streamline food service during peak hours.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Prepared variety of foods according to exact instructions and recipe specifications.
Hairstylist
Estilo y belleza
Longview, Texas
09.2022 - 06.2025
- Provided personalized hairstyling consultations to clients at Estilo y belleza.
- Executed a variety of hair cutting techniques based on client preferences.
- Maintained a clean and organized workstation throughout the service day.
- Collaborated with team members to ensure smooth salon operations and customer flow.
- Stayed updated on industry trends to offer innovative styles and techniques to clients.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Participated in team discussions regarding marketing strategies for the salon.
Shift Leader
Wingstop
Kilgore, Texas
01.2017 - 02.2023
- Supervised daily operations to ensure efficient service and food quality.
- Trained new team members on company policies and customer service standards.
- Managed inventory levels to maintain stock availability and minimize waste.
- Provided feedback to staff to enhance performance and teamwork culture.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Adhered to all health code regulations while preparing food items for customers.
- Utilized POS systems efficiently for order processing and inventory management.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Education
Cetis 59
Informatic And Computer Systems
Institute Technological Superior of Lerdo, Durango, Mexico
Skills
- Cash handling
- Transaction processing
- Point of sale operation
- Food safety compliance
- Graphic design basics
- Customer service
- Teamwork
- Able to learn new things
Languages
Spanish
Native/ Bilingual
English
Limited
References
References available upon request.
Timeline
Cashier and preparation
Donut Palace
09.2025 - Current
Hairstylist
Estilo y belleza
09.2022 - 06.2025
Shift Leader
Wingstop
01.2017 - 02.2023
Cetis 59
Informatic And Computer Systems
Institute Technological Superior of Lerdo, Durango, Mexico