Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lucero Viramontes

Los Angeles,CA

Summary

Resourceful Associate Banker recognized for high productivity and efficient task completion. Skilled in building client relationships and performing Associate Banker tasks.

Excel in communication, teamwork, and adaptability, ensuring seamless operations within banking environments. Committed to delivering exceptional customer service and support.

Overview

6
6
years of professional experience

Work History

Associate Banker

Chase
Los Angeles, CA
11.2021 - Current
  • Participated in team meetings to discuss performance and strategize for improvement.
  • Assisted in training new employees as needed.
  • Conducted financial transactions, such as deposits, withdrawals, transfers, credit card payments, and checks.
  • Completed daily cash box balancing. Also performed Vault balancing.
  • Performed vaults, ATMs, cash recyclers, and employee cash box audits.
  • Created work orders as needed and ordered branch supplies.
  • Able to order new debit cards, print statements, and print transaction histories.
  • Can close accounts, safe deposit boxes, and debit cards.
  • Able to perform wire transfers.

Cashier

TJX Marshalls
Huntington Park, CA
09.2018 - 11.2021
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Promoted the store rewards credit card and helped customers apply for it.

Education

High School Diploma -

Huntington Park Senior High School
Huntington Park, CA
06.2017

Skills

  • ID verification
  • Payment processing
  • Cash drawer balancing
  • Cash Advance transactions
  • Issue resolution
  • Order branch supplies
  • Staff mentoring
  • Cash management
  • Product recommendations
  • Scanner operations
  • Cash recycler operation
  • Coin counting
  • Training and mentoring
  • Customer assistance
  • Communication
  • Teamwork

Languages

Spanish
Limited
English
Professional

Timeline

Associate Banker

Chase
11.2021 - Current

Cashier

TJX Marshalls
09.2018 - 11.2021

High School Diploma -

Huntington Park Senior High School

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Lucero Viramontes