Summary
Overview
Work History
Education
Skills
Timeline
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Lucero H Chacon

Safford,AZ

Summary

Extensive experience in customer service and operational efficiency, notably as a Hotel Receptionist for Alejandro Bhakta. Like team work and adept at fostering positive customer interactions, like to learn new things and have a flexible schedule for work shifts.

Overview

11
11
years of professional experience

Work History

Hotel Receptionist

Alejandro Bhakta
01.2023 - 01.2024
  • Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
  • Provided customer service for guest stay, addressing guest inquiries and resolving issues promptly.
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Handling Check in money and accounting daily tasks.
  • Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.

Health Care Giver

Elsa Boulevard
03.2021 - 02.2023
  • Assisted with daily living activities, helping patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing and helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with meal pre, medication taking and medical appointment transportation.

Cashier

Juan Colunga
05.2013 - 11.2018
  • Greeted customers entering store and responded to customer needs.
  • Operated cash register for cash and credit card transactions.
  • Take, packed, charged and deliver order at front lobby and drive thru.
  • Maintained a clean work area including lobby, drive thru and helping in kitchen cleaning needs.
  • Organizing money registers and money totals after every shift.

Education

Certificate - Nail Technician

Eastern Arizona College
Thatcher, AZ
05.2022

Associate of Arts - Criminal Justice

Eastern Arizona College
Thatcher, AZ
05.2020

High School Diploma -

Safford High School
Safford, AZ
05.2013

Skills

  • Hotel software knowledge
  • Reservation Management
  • Initiative-taking

Timeline

Hotel Receptionist

Alejandro Bhakta
01.2023 - 01.2024

Health Care Giver

Elsa Boulevard
03.2021 - 02.2023

Cashier

Juan Colunga
05.2013 - 11.2018

Certificate - Nail Technician

Eastern Arizona College

Associate of Arts - Criminal Justice

Eastern Arizona College

High School Diploma -

Safford High School

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Lucero H Chacon