Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic
Lucia Brach

Lucia Brach

Belmont ,NC

Summary

My work history encompasses diverse experiences in the hospitality industry and childcare. At Pita Wheel in Belmont, NC, I served as a hostess, greeting guests, seating them, and managing all to-go and online orders. At Twisted Sugar in Belmont, I was responsible for frosting and decorating cookies, welcoming customers, and taking their orders. Additionally, at Tropical Smoothie Cafe in Charlotte, NC, I worked as a team member, preparing smoothies and food items, handling cashier duties, and performing opening and closing tasks, all while ensuring a clean and welcoming environment.

Beyond my hospitality roles, I have a strong background in childcare, having provided babysitting and nanny services for numerous families in the greater Belmont, Charlotte, and Washington, D.C area s. Over the past seven years. My versatile and interpersonal skills in both customer service and childcare demonstrate my ability to adapt to different roles and environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nannying

Multiple Familes
Greater Charlotte Area, NC
01.2018 - Current
  • Caring for children ranging from 6 months to 12 years old, adapting to each child's developmental stage and individual needs.
  • Preparing nutritious meals and snacks, managing bottle-feeding for infants, and introducing solid foods as appropriate.
  • Maintaining a clean and organized environment by performing child-related housekeeping tasks, including laundry, and tidying play areas.
  • Designing and implementing educational activities, such as arts and crafts, reading sessions, and interactive games, to promote cognitive and emotional development.
  • Encouraging outdoor play and physical activities to support motor skills and overall health.
  • Safely transporting children to and from school, extracurricular activities, and appointments, ensuring punctuality, and adherence to safety protocols.
  • Establishing strong, communicative relationships with both children and parents to foster trust, and ensure a cohesive caregiving approach.
  • Maintaining open and honest communication with families, and providing regular updates on children's progress and daily activities.
  • Demonstrating flexibility and reliability to accommodate families' scheduling needs, contributing to a stable and supportive home environment.
  • Participating in family events and activities, when appropriate, further strengthens the caregiver-family bond.

Cashier

Tropical Smoothie Cafe
Gastoina , North Carolina
02.2024 - 09.2025
  • Welcoming customers warmly, and building positive connections through friendly conversation and personalized service.
  • Taking and managing customer orders via register and computer systems with accuracy and efficiency.
  • Preparing and crafting a wide range of smoothies and food items to meet both quality and presentation standards.
  • Handling opening and closing duties, including cleaning equipment and workspaces, and restocking supplies.
  • Maintaining a clean and organized environment while ensuring that health and safety guidelines are met.
  • Collaborating closely with team members to ensure smooth daily operations, and consistent customer satisfaction.

Mixologist (Non-Aloholic)

Twisted Sugar
Belmont , North Carolina
08.2023 - 11.2023
  • Served as the face of the shop, welcoming and engaging with customers.
  • Providing recommendations and guiding them to make choices that they would enjoy.
  • Unique and hands-on involvement in the creative process, responsible for frosting and decorating the cookies. Additionally, crafting specialized sodas.
  • Contributions extended beyond the customer-facing aspects of my job, as I took charge of either the opening or closing duties. Involving cleaning, register management, and ensuring the store was secure at the end of the day.
  • Unfortunately, Twisted Sugar closed unexpectedly.

Restaurant Hostess

Pita Wheel
Belmont , North Carolina
04.2023 - 08.2023
  • Responsible for engaging with, and warmly greeting, customers as they entered the restaurant.
  • My role included seating customers, and providing recommendations on the menu.
  • Managed the phone lines, effectively handling a variety of calls, including to-go orders and online orders. Contributing to the restraints, efficient, and revenue.
  • Responsibilities of regular opening and closing duties, ensuring that the restaurant operated smoothly at the begging and end of each day.

Education

High School Diploma -

Christ The King Highschool
Huntersville, NC
05-2024

Belmont Abbey College
Belmont NC

Skills

  • Child development
  • Nutritional meal planning
  • Educational activity design
  • Housekeeping management
  • Safety protocols
  • Customer relationship management
  • Food service
  • Leadership
  • Communication
  • English
  • Guest Services

Affiliations

  • I've been deeply involved in a variety of service opportunities, including, tutoring with the National Honor Society (NHS), contributing to the JDRF event service, participating in breast cancer walks, assisting at elderly homes, and volunteering at various food help and packing events.
  • Amassed over 100 service hours within the past year.
  • Contribute to several clubs at Belmont Abbey College

Accomplishments

  • Graduated with honors and a 3.9 GPA from Christ the King High School.
  • Maintain spot on Deans list at belmont abbey college.

Certification

  • CPR+ First Aid Certifed

Languages

English
Native/ Bilingual

Timeline

Cashier

Tropical Smoothie Cafe
02.2024 - 09.2025

Mixologist (Non-Aloholic)

Twisted Sugar
08.2023 - 11.2023

Restaurant Hostess

Pita Wheel
04.2023 - 08.2023

Nannying

Multiple Familes
01.2018 - Current

High School Diploma -

Christ The King Highschool

Belmont Abbey College